Public bug reported:

On a dual-boot Ubuntu 24/Windows 7/10/11 laptop, rebooting from any
recent version of Windows into Ubuntu 24 doesn't initialise the cabled
ethernet hardware properly, and the network is unavailable.  However, if
in Windows 'Shut down' rather than 'Reboot' is chosen, so the the
laptopn is actually shut down, then on the next boot there is no network
problem in Ubuntu 24. In summary:

Ubuntu 24 reboot into Ubuntu 24:  No change, if network working before
the reboot, then still is after the reboot, if not working before the
reboot, then still not working after the reboot.

Ubuntu 24 reboot into Winodws:  No problem with cabled ethernet in
Windows even if not previously working in Ubuntu 24.

Windows reboot into Ubuntu 24:  Cabled ethernet not working, further details 
appended.
Windows shutfdown PC, then launch Ubuntu 24:  Cabled ethernet working fine.

Windows reboot into a different or same version Windows:  No cabled
ethernet problems at all.


Hardware:  At least 4 different Dell Precision M6700/M6800 laptops, 
dual-booting into Ubuntu 24, Windows 7 32 or 64 Bit, Windows 10, Windows 11.  
Note that only 3 of the laptops have the same cabled ethernet hardware, so 
there are 2 different sets of cabled ethernet hardware involved, both showing 
the same problem:  Intel Ethernet Connection I217-LM, and Intel 82579LM Gigabit 
Network Connection.


Further details from a laptop showing the problem:

User@LaptopName:home# lsb_release -rd
No LSB modules are available.
Description:    Ubuntu 24.04.3 LTS
Release:        24.04


User@LaptopName:home# systemctl --no-pager | grep -i net
  sys-devices-pci0000:00-0000:00:19.0-net-eno1.device                           
              loaded active     plugged         Ethernet Connection I217-LM
  sys-devices-pci0000:00-0000:00:1c.2-0000:03:00.0-net-wlp3s0.device            
              loaded active     plugged         Wireless 7260 (Dual Band 
Wireless-AC 7260 [Wilkins Peak 2])
  sys-subsystem-net-devices-eno1.device                                         
              loaded active     plugged         Ethernet Connection I217-LM
  sys-subsystem-net-devices-wlp3s0.device                                       
              loaded active     plugged         Wireless 7260 (Dual Band 
Wireless-AC 7260 [Wilkins Peak 2])
  ntpsec-systemd-netif.path                                                     
              loaded active     waiting         ntpsec-systemd-netif.path
● NetworkManager-wait-online.service                                            
              loaded failed     failed          Network Manager Wait Online
  NetworkManager.service                                                        
              loaded active     running         Network Manager
  ntpsec.service                                                                
              loaded active     running         Network Time Service
  tor.service                                                                   
              loaded active     exited          Anonymizing overlay network for 
TCP (multi-instance-master)
  [email protected]                                                           
              loaded active     running         Anonymizing overlay network for 
TCP
  xinetd.service                                                                
              loaded active     running         Xinetd A Powerful Replacement 
For Inetd
  network-online.target                                                         
              loaded active     active          Network is Online
  network-pre.target                                                            
              loaded active     active          Preparation for Network
  network.target                                                                
              loaded active     active          Network
  nss-lookup.target                                                             
              loaded active     active          Host and Network Name Lookups


User@LaptopName:home# systemctl status NetworkManager-wait-online.service
× NetworkManager-wait-online.service - Network Manager Wait Online
     Loaded: loaded 
(/usr/lib/systemd/system/NetworkManager-wait-online.service; enabled; preset: 
enabled)
     Active: failed (Result: exit-code) since Sat 2025-11-15 22:59:41 GMT; 2min 
9s ago
       Docs: man:NetworkManager-wait-online.service(8)
    Process: 1391 ExecStart=/usr/bin/nm-online -s -q (code=exited, 
status=1/FAILURE)
   Main PID: 1391 (code=exited, status=1/FAILURE)
        CPU: 48ms

Nov 15 22:58:41 LaptopName systemd[1]: Starting 
NetworkManager-wait-online.service - Network Manager Wait Online...
Nov 15 22:59:41 LaptopName systemd[1]: NetworkManager-wait-online.service: Main 
process exited, code=exited, status=1/FAILURE
Nov 15 22:59:41 LaptopName systemd[1]: NetworkManager-wait-online.service: 
Failed with result 'exit-code'.
Nov 15 22:59:41 LaptopName systemd[1]: Failed to start 
NetworkManager-wait-online.service - Network Manager Wait Online.


User@LaptopName:home# journalctl -xeu NetworkManager-wait-online.service | tail 
-30
Nov 15 22:58:41 LaptopName systemd[1]: Starting 
NetworkManager-wait-online.service - Network Manager Wait Online...
░░ Subject: A start job for unit NetworkManager-wait-online.service has begun 
execution
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░ 
░░ A start job for unit NetworkManager-wait-online.service has begun execution.
░░ 
░░ The job identifier is 126.
Nov 15 22:59:41 LaptopName systemd[1]: NetworkManager-wait-online.service: Main 
process exited, code=exited, status=1/FAILURE
░░ Subject: Unit process exited
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░ 
░░ An ExecStart= process belonging to unit NetworkManager-wait-online.service 
has exited.
░░ 
░░ The process' exit code is 'exited' and its exit status is 1.
Nov 15 22:59:41 LaptopName systemd[1]: NetworkManager-wait-online.service: 
Failed with result 'exit-code'.
░░ Subject: Unit failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░ 
░░ The unit NetworkManager-wait-online.service has entered the 'failed' state 
with result 'exit-code'.
Nov 15 22:59:41 LaptopName systemd[1]: Failed to start 
NetworkManager-wait-online.service - Network Manager Wait Online.
░░ Subject: A start job for unit NetworkManager-wait-online.service has failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░ 
░░ A start job for unit NetworkManager-wait-online.service has finished with a 
failure.
░░ 
░░ The job identifier is 126 and the job result is failed.


User@LaptopName:home# networkctl
IDX LINK   TYPE     OPERATIONAL SETUP    
  1 lo     loopback carrier     unmanaged
  2 eno1   ether    carrier     unmanaged
  3 wlp3s0 wlan     no-carrier  unmanaged

3 links listed.

** Affects: ubuntu
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/2132151

Title:
  Ubuntu 24 Desktop doesn't initialise cabled ethernet hardware properly
  on boot

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