Public bug reported:
The game (PathOfExile) was working yesterday (17 dec 2025) and does not launch
today (18 dec 2025).
There was no game upgrade from editor.
Steam is installed via snap, on xubuntu 24.04 and no fancy stuff.
When i click on "play" in steam, the terminal shows various messages and i have
a popup (from wine i guess)
"Exception"
(X) CreateDXGIFactory1: Call failed
In the steam terminal i noticed :
12/18 09:59:27 Init: Installing breakpad exception handler for
appid(steamsysinfo)/version(1763795278)/tid(6624)
Running query: 1 - GpuTopology
CVulkanTopology: failed create vulkan instance: -9
CVulkanTopology: failed to create vulkan instanceFailed to query vulkan gpu
topology
Failed to query vulkan gpu topology
Response:
Exit code: -2
but a few days ago i had (i was looking for something else and luckyly saved
this part)
Response: gpu_topology {
gpus {
id: 1
name: "AMD Radeon RX 6800 XT (RADV NAVI21)"
vram_size_bytes: 17163091968
driver_id: k_EGpuDriverId_MesaRadv
driver_version_major: 25
driver_version_minor: 2
driver_version_patch: 2
luid: 0
}
default_gpu_id: 1
}
----
$ LANG=en snap info steam
snap-id: NeoQngJVBf2wKC48bxnF2xqmfEFGdVnx
tracking: latest/beta
refresh-date: 45 days ago, at 15:46 CET
channels:
latest/stable: 1.0.0.85 2025-12-02 (231) 291MB -
latest/candidate: 1.0.0.85 2025-11-04 (231) 291MB -
latest/beta: 1.0.0.85 2025-11-03 (231) 291MB -
latest/edge: 1.0.0.85 2025-12-16 (236) 291MB -
installed: 1.0.0.85 (231) 291MB -
----
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 24.04.3 LTS
Release: 24.04
Codename: noble
** Affects: steam (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/2136801
Title:
steam game does not lauch today: CreateDXGIFactory1: Call failed
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