Public bug reported:
Summary:
Loss of Wi-Fi, Bluetooth, and touchpad after upgrading to Linux kernel
6.14.0-37 (HWE 24.04)
Description:
After upgrading Ubuntu 24.04 HWE kernel to version 6.14.0-37-generic, multiple
hardware components stopped working:
Wi-Fi disappeared completely (no network interfaces available)
Bluetooth stopped working
Touchpad stopped working
System had no internet access
Booting into an older kernel (6.14.0-35-generic) via GRUB restores all
functionality immediately (Wi-Fi, Bluetooth, touchpad work normally).
I tried ;
linux-modules-nvidia-580-generic-hwe-24.04
version 6.14.0-37.37~24.04.1
failure;
linux-headers-6.14.0-36-generic
linux-headers-6.14.0-37-generic
linux-image-6.14.0-36-generic
linux-image-6.14.0-37-generic
linux-generic-hwe-24.04
Sub-process /usr/bin/dpkg returned an error code (1)
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-headers-6.14.0-37-generic 6.14.0-37.37~24.04.1
ProcVersionSignature: Ubuntu 6.14.0-37.37~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-37-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
AptOrdering:
linux-hwe-6.14-headers-6.14.0-37:amd64: Install
linux-headers-6.14.0-37-generic:amd64: Install
NULL: ConfigurePending
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: deniz 1948 F.... wireplumber
/dev/snd/seq: deniz 1943 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: unknown
Date: Tue Dec 30 12:38:49 2025
ErrorMessage: linux-headers-6.14.0-37-generic paketi post-installation betiği
kuruldu alt süreci 11 hatalı çıkış kodu ile sona erdi
InstallationDate: Installed on 2025-05-24 (220 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
MachineType: Acer Aspire A315-57G
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-37-generic
root=UUID=6f766178-a83f-4c8e-be6c-110f6306ca22 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2.1
PythonDetails: N/A
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux-hwe-6.14
Title: package linux-headers-6.14.0-37-generic 6.14.0-37.37~24.04.1 failed to
install/upgrade: linux-headers-6.14.0-37-generic paketi post-installation
betiği kuruldu alt süreci 11 hatalı çıkış kodu ile sona erdi
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/15/2020
dmi.bios.release: 1.13
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Happy_IL
dmi.board.vendor: IL
dmi.board.version: V1.13
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 1.4
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.13:bd10/15/2020:br1.13:efr1.4:svnAcer:pnAspireA315-57G:pvrV1.13:rvnIL:rnHappy_IL:rvrV1.13:cvnChassisManufacturer:ct10:cvrChassisVersion:sku0000000000000000:
dmi.product.family: Aspire 3
dmi.product.name: Aspire A315-57G
dmi.product.sku: 0000000000000000
dmi.product.version: V1.13
dmi.sys.vendor: Acer
** Affects: linux-hwe-6.14 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
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https://bugs.launchpad.net/bugs/2137255
Title:
package linux-headers-6.14.0-37-generic 6.14.0-37.37~24.04.1 failed to
install/upgrade
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