Public bug reported:
When attempting to launch Bitwarden after package updates on Questing
desktop, there are issues being able to load drivers via MESA-LOADER.
This worked previsoulys on Jan 7th 2026.
The following is the first bit of output of running `bitwarden` on the
CLI
MESA-LOADER: failed to open radeonsi (search paths
/snap/bitwarden/152/gnome-platform/usr/lib/x86_64-linux-gnu/dri)
failed to load driver: radeonsi
MESA-LOADER: failed to open kms_swrast (search paths
/snap/bitwarden/152/gnome-platform/usr/lib/x86_64-linux-gnu/dri)
failed to load driver: kms_swrast
MESA-LOADER: failed to open swrast (search paths
/snap/bitwarden/152/gnome-platform/usr/lib/x86_64-linux-gnu/dri)
failed to load swrast driver
A JavaScript error occurred in the main process
Uncaught Exception:
SyntaxError: Unterminated string in JSON at position 1048576 (line 29047 column
115)
at JSON.parse (<anonymous>)
at Conf._deserialize
(/snap/bitwarden/152/resources/app.asar/main.js:42266:43)
at get store (/snap/bitwarden/152/resources/app.asar/main.js:42477:43)
at new Conf (/snap/bitwarden/152/resources/app.asar/main.js:42330:32)
at new ElectronStore
(/snap/bitwarden/152/resources/app.asar/main.js:26183:3)
at new ElectronStorageService
(/snap/bitwarden/152/resources/app.asar/main.js:97522:22)
at new Main (/snap/bitwarden/152/resources/app.asar/main.js:98328:31)
at 83243 (/snap/bitwarden/152/resources/app.asar/main.js:99872:18)
at __webpack_require__
(/snap/bitwarden/152/resources/app.asar/main.js:111398:42)
at /snap/bitwarden/152/resources/app.asar/main.js:111564:3
Issue persists after reboot and ensuring that apt update/upgrade is clean.
# System Details Report
---
## Report details
- **Date generated:** 2026-01-08 16:34:01
## Hardware Information:
- **Hardware Model:** Framework Laptop 13 _AMD
Ryzen 7040Series_
- **Memory:** 32.0 GiB
- **Processor:** AMD Ryzen™ 7 7840U w/
Radeon™ 780M Graphics × 16
- **Graphics:** AMD Radeon™ 780M Graphics
- **Disk Capacity:** 1.0 TB
## Software Information:
- **Firmware Version:** 03.17
- **OS Name:** Ubuntu 25.10
- **OS Build:** (null)
- **OS Type:** 64-bit
- **GNOME Version:** 49
- **Windowing System:** Wayland
- **Kernel Version:** Linux 6.17.0-8-generic
ProblemType: Bug
DistroRelease: Ubuntu 25.10
Package: xorg (not installed)
ProcVersionSignature: Ubuntu 6.17.0-8.8-generic 6.17.2
Uname: Linux 6.17.0-8-generic x86_64
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 8 16:29:24 2026
InstallationDate: Installed on 2026-01-03 (5 days ago)
InstallationMedia: Ubuntu 25.10 "Questing Quokka" - Release amd64 (20251007)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: ubuntu
Importance: Undecided
Status: New
** Tags: amd64 apport-bug questing radeonsi wayland-session
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https://bugs.launchpad.net/bugs/2137748
Title:
After apt updates Bitwarden won't launch due to MESA-LOADER unable to
load radeonsi
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