Wow! Thanks for the reply. I figured this was akin to "sending a report to Apple" where you send it and never hear anything again.
I created this report via the error message when trying to install 22.04. When it failed, the installer gave me the choice to submit this bug with crash reports. I didn't realize that was not best practice. Right now the machine is only booting into emergency mode and I can't access it via ssh, so I'm trying various restarts to get to the logs via other people located closer to the machine. More updates soon! <http://www.tbconservation.org> Alex Krohn, PhD Director of Conservation Genomics Tangled Bank Conservation tbconservation.org <http://www.tbconservation.org> On Thu, Feb 5, 2026 at 8:25 PM Daniel van Vugt <[email protected]> wrote: > It looks like bluetoothd crashed. To help us find the cause of the crash > please follow these steps: > > 1. Look in /var/crash for crash files and if found run: > ubuntu-bug YOURFILE.crash > Then tell us the ID of the newly-created bug. > > 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where > ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. > Do you find any links to recent problems on that page? If so then please > send the links to us. > > Please take care to avoid attaching .crash files to bugs as we are > unable to process them as file attachments. It would also be a security > risk for yourself. > > ** Changed in: bluez (Ubuntu) > Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2140585 > > Title: > Failed to update to 2022 LTS because of bluez, bluetooth or gnome-core > > Status in bluez package in Ubuntu: > Incomplete > > Bug description: > Attempting to update an old machine from 20.04 LTS to 22.04 LTS sudo > sudo do-release-upgrade. Upgrade failed with errors: > > Errors were encountered while processing: > bluez > gnome-bluetooth > pulseaudio-module-bluetooth > gnome-core > gnome > Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned > an error code (1) > > > lsb_release -rd shows Ubuntu 22.04.5LTS so some part of the upgrade was > completed. Not sure which of those packages may be malformed though... > > ProblemType: Package > DistroRelease: Ubuntu 22.04 > Package: bluez 5.64-0ubuntu1.4 > ProcVersionSignature: Ubuntu 5.4.0-216.236-generic 5.4.291 > Uname: Linux 5.4.0-216-generic x86_64 > ApportVersion: 2.20.11-0ubuntu82.10 > Architecture: amd64 > CasperMD5CheckResult: pass > CloudArchitecture: x86_64 > CloudID: none > CloudName: none > CloudPlatform: none > CloudSubPlatform: config > Date: Thu Feb 5 09:33:41 2026 > ErrorMessage: installed bluez package post-installation script > subprocess returned error exit status 1 > InstallationDate: Installed on 2022-01-28 (1469 days ago) > InstallationMedia: Ubuntu-Server 20.04.3 LTS "Focal Fossa" - Release > amd64 (20210824) > InterestingModules: bluetooth > MachineType: Dell Inc. PowerEdge R810 > ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-216-generic > root=UUID=eb218b7c-d1b2-4356-ace3-c131a6f57309 ro maybe-ubiquity > Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, > 3.10.6-1~22.04.1 > PythonDetails: N/A > RebootRequiredPkgs: Error: path contained symlinks. > RelatedPackageVersions: > dpkg 1.21.1ubuntu2.6 > apt 2.4.14 > SourcePackage: bluez > Title: package bluez 5.64-0ubuntu1.4 failed to install/upgrade: > installed bluez package post-installation script subprocess returned error > exit status 1 > UpgradeStatus: Upgraded to jammy on 2026-02-05 (0 days ago) > dmi.bios.date: 06/04/2018 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 2.11.0 > dmi.board.name: 0TT6JF > dmi.board.vendor: Dell Inc. > dmi.board.version: A02 > dmi.chassis.type: 23 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr2.11.0:bd06/04/2018:svnDellInc.:pnPowerEdgeR810:pvr:rvnDellInc.:rn0TT6JF:rvrA02:cvnDellInc.:ct23:cvr: > dmi.product.name: PowerEdge R810 > dmi.sys.vendor: Dell Inc. > hciconfig: > > syslog: > Feb 05 08:31:54 tbc-comp1 NetworkManager[1885]: <info> > [1770298314.5587] Loaded device plugin: NMBluezManager > (/usr/lib/x86_64-linux-gnu/NetworkManager/1.22.10/libnm-device-plugin-bluetooth.so) > Feb 05 08:32:00 tbc-comp1 systemd[1]: Condition check resulted in > Bluetooth service being skipped. > Feb 05 08:42:27 tbc-comp1 systemd[1]: Condition check resulted in > Bluetooth service being skipped. > Feb 05 09:54:48 tbc-comp1 NetworkManager[94596]: <info> > [1770303288.1671] Loaded device plugin: NMBluezManager > (/usr/lib/x86_64-linux-gnu/NetworkManager/1.36.6/libnm-device-plugin-bluetooth.so) > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/2140585/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2140585 Title: Failed to update to 2022 LTS because of bluez, bluetooth or gnome-core To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/2140585/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
