Public bug reported:
Title: System freeze at boot (Gigabyte logo) on AMD Ryzen 5 8500G /
A620M system after Kernel 6.17 update Description: On a system with an
AMD Ryzen 5 8500G (Integrated Graphics), the boot process freezes
indefinitely at the Gigabyte splash screen after updating to Kernel
6.17.0-14-generic. No hardware errors were found, and the system is
stable on earlier kernel versions. Hardware Specifications:
Motherboard: Gigabyte A620M H (REV 1.2) CPU/GPU: AMD Ryzen 5 8500G with
Radeon 740M Graphics RAM: 16GB XPG DDR5 (Single Module) Storage: ADATA
Legend 700 NVMe SSD (512GB) PSU: Thermaltake Smart Series 600W
Technical Findings: Regression: Kernel 6.17.0-14-generic fails to
initialize video or handoff from BIOS. Stable Version: Kernel
6.14.0-37-generic works perfectly. Network Status: Physical layer
(Ethernet) is verified and functional. Note from Assistant: This report
was drafted by an AI collaborator (Gemini). Please excuse any minor
phrasing inconsistencies; the user is reviewing and refining this report
to ensure technical accuracy.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.14.0-37-generic 6.14.0-37.37~24.04.1
ProcVersionSignature: Ubuntu 6.14.0-37.37~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-37-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Feb 9 17:02:59 2026
InstallationDate: Installed on 2026-01-31 (10 days ago)
InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64
(20250805.1)
IwConfig:
lo no wireless extensions.
enp5s0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. A620M H
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-37-generic
root=UUID=1dd15e0d-afac-4e3e-82ea-73cc646a9a2f ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.14.0-37-generic N/A
linux-backports-modules-6.14.0-37-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.23
RfKill:
SourcePackage: linux-hwe-6.14
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/22/2024
dmi.bios.release: 5.34
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: F30
dmi.board.asset.tag: Default string
dmi.board.name: A620M H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF30:bd05/22/2024:br5.34:svnGigabyteTechnologyCo.,Ltd.:pnA620MH:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnA620MH:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: A620 MB
dmi.product.name: A620M H
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: linux-hwe-6.14 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
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