** Summary changed: - Updated Bug Report Summary + System freeze at boot (Gigabyte logo) on AMD Ryzen 5 8500G / A620M system after Kernel 6.17 update
** Description changed: - Title: System freeze at boot (Gigabyte logo) on AMD Ryzen 5 8500G / - A620M system after Kernel 6.17 update Description: On a system with an - AMD Ryzen 5 8500G (Integrated Graphics), the boot process freezes - indefinitely at the Gigabyte splash screen after updating to Kernel - 6.17.0-14-generic. No hardware errors were found, and the system is - stable on earlier kernel versions. Hardware Specifications: - Motherboard: Gigabyte A620M H (REV 1.2) CPU/GPU: AMD Ryzen 5 8500G with - Radeon 740M Graphics RAM: 16GB XPG DDR5 (Single Module) Storage: ADATA - Legend 700 NVMe SSD (512GB) PSU: Thermaltake Smart Series 600W + Description: On a system with an AMD Ryzen 5 8500G (Integrated + Graphics), the boot process freezes indefinitely at the Gigabyte splash + screen after updating to Kernel 6.17.0-14-generic. No hardware errors + were found, and the system is stable on earlier kernel versions. + + Hardware Specifications: + Motherboard: Gigabyte A620M H (REV 1.2) + CPU/GPU: AMD Ryzen 5 8500G with Radeon 740M Graphics + RAM: 16GB XPG DDR5 (Single Module) + Storage: ADATA Legend 700 NVMe SSD (512GB) + PSU: Thermaltake Smart Series 600W + Technical Findings: Regression: Kernel 6.17.0-14-generic fails to initialize video or handoff from BIOS. Stable Version: Kernel 6.14.0-37-generic works perfectly. Network Status: Physical layer - (Ethernet) is verified and functional. Note from Assistant: This report - was drafted by an AI collaborator (Gemini). Please excuse any minor - phrasing inconsistencies; the user is reviewing and refining this report - to ensure technical accuracy. + (Ethernet) is verified and functional. + + Note from Assistant: This report was drafted by an AI collaborator + (Gemini). Please excuse any minor phrasing inconsistencies; the user is + reviewing and refining this report to ensure technical accuracy. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.14.0-37-generic 6.14.0-37.37~24.04.1 ProcVersionSignature: Ubuntu 6.14.0-37.37~24.04.1-generic 6.14.11 Uname: Linux 6.14.0-37-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Feb 9 17:02:59 2026 InstallationDate: Installed on 2026-01-31 (10 days ago) InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64 (20250805.1) IwConfig: - lo no wireless extensions. - - enp5s0 no wireless extensions. + lo no wireless extensions. + + enp5s0 no wireless extensions. MachineType: Gigabyte Technology Co., Ltd. A620M H ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-37-generic root=UUID=1dd15e0d-afac-4e3e-82ea-73cc646a9a2f ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-6.14.0-37-generic N/A - linux-backports-modules-6.14.0-37-generic N/A - linux-firmware 20240318.git3b128b60-0ubuntu2.23 + linux-restricted-modules-6.14.0-37-generic N/A + linux-backports-modules-6.14.0-37-generic N/A + linux-firmware 20240318.git3b128b60-0ubuntu2.23 RfKill: - + SourcePackage: linux-hwe-6.14 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/22/2024 dmi.bios.release: 5.34 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: F30 dmi.board.asset.tag: Default string dmi.board.name: A620M H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF30:bd05/22/2024:br5.34:svnGigabyteTechnologyCo.,Ltd.:pnA620MH:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnA620MH:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: A620 MB dmi.product.name: A620M H dmi.product.sku: Default string dmi.product.version: -CF dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Package changed: linux-hwe-6.14 (Ubuntu) => linux-hwe-6.17 (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2141359 Title: System freeze at boot (Gigabyte logo) on AMD Ryzen 5 8500G / A620M system after Kernel 6.17 update To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-6.17/+bug/2141359/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
