Launchpad has imported 8 comments from the remote bug at https://bugzilla.mozilla.org/show_bug.cgi?id=2015280.
If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. ------------------------------------------------------------------------ On 2026-02-07T16:00:24+00:00 Pepi Spritzberger wrote: Created attachment 9543336 Screenshot From 2026-02-07 23-53-17.png User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:147.0) Gecko/20100101 Firefox/147.0 Steps to reproduce: Attachments are not opening anymore after updating from Ubuntu snap TB140-esr to snap TB147. e.g. libreoffice documents docx, pptx, csv opened well before the update. Adapting the helper apps to "ask" for an action, or "system handler" or removing the whole handler.json did not help. Actual results: Attachments are not opening anymore. Expected results: There is no way to get thunderbird to open the libreoffice file as was without problems before. System handler does not work, options such as libreoffice are not given in the selection list for handlers, "use other" does not work either (e.g. /usr/bin/soffice) and when looking at the Application details of such handler app then a weird path is being used which cannot be changed (e.g. run/usr/1000/doc/xxcdfsefdrsdrf/soffice). It is unbearable that a mailer application in a new version fails to open attachments, thats as if a car comes without windows, and its entirely unacceptable that such crap is published for use without warning! Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/2141754/comments/0 ------------------------------------------------------------------------ On 2026-02-07T16:00:54+00:00 Pepi Spritzberger wrote: Created attachment 9543337 Screenshot From 2026-02-07 23-52-37.png Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/2141754/comments/1 ------------------------------------------------------------------------ On 2026-02-12T19:04:38+00:00 Christian Pointner wrote: I have similar issue but with Thunderbird 140.7.1esr-1. After installing the new snap revision (959 -> 976) i cannot open any attachments. I have to manually save the attachment and then open it outside of the snap confinement... Not sure if this is related or a different issue all together. Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/2141754/comments/2 ------------------------------------------------------------------------ On 2026-02-13T17:11:15+00:00 Mkmelin+mozilla wrote: *** Bug 2016725 has been marked as a duplicate of this bug. *** Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/2141754/comments/4 ------------------------------------------------------------------------ On 2026-02-14T00:33:27+00:00 Kpg123 wrote: This version of Thunderbird does not open ANY attachments using the "System Handler". From my now closed (duplicate) bug report: Steps to reproduce: Tried to open an attachment in displayed email with "System Handler" Actual results: Nothing. After presenting the dialog box that asks "What should Thunderbird do with this file?" and selecting the radio box for "Open with [System Handler (default)] and clicking "OK", the dialog box disappears and no further action seems to take place. To get a handle on this I disabled AppArmor via grub defaults, rebooted, and tried again. Same result. Next, I ran "snappy-debug" while opening attachment and got the following seccomp entry which appeared immediately after hitting the "OK" button: ~~~ = Seccomp = Time: Feb 13 08:32:00 Log: auid=xxxxxxxxxxx uid=xxxxxxxxxxx gid=xxxxxxxxxxx ses=3 pid=10294 comm="thunderbird" exe="/snap/snapd/25935/usr/bin/snap" sig=0 arch=c000003e 434(pidfd_open) compat=0 ip=0x56930050a26e code=0x50000 Syscall: pidfd_open ~~~ Note the Syscall: pidfd_open above This same thing happens with attachments of different file types. A PDF CAN be viewed if "Open in Thunderbird" is selected instead of using the System Handler. Expected results: The attachment should open using the "System Handler". Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/2141754/comments/5 ------------------------------------------------------------------------ On 2026-02-14T09:32:18+00:00 Mkmelin+mozilla wrote: Heather, any clues? Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/2141754/comments/6 ------------------------------------------------------------------------ On 2026-02-14T11:28:57+00:00 Wojtek Kazimierczak wrote: Ubuntu Thunderbird bug report: https://bugs.launchpad.net/thunderbird/+bug/2141754. Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/2141754/comments/9 ------------------------------------------------------------------------ On 2026-02-14T11:31:21+00:00 Wojtek Kazimierczak wrote: This bug has been introduced within Thunderbird snap ver. 140.7.1esr-1: - revision 959 is OK, - revision 976 won't allow to open attachments. Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/2141754/comments/10 ** Changed in: thunderbird Status: Unknown => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2141754 Title: Can't open any attachments in TB snap v140.7.1esr-1 rev 976 To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/2141754/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
