Public bug reported:
Laptop screen freezes on Ubuntu 24.04.
Additional observations:
* The problem persists even when all external monitors are disconnected and
only the internal laptop display is used.
* The issue is reproducible multiple times per day.
* A full system reboot is not required.
* The system remains accessible through a text console (Ctrl+Alt+F3), and
terminating the graphical session restores functionality.
* This suggests that the kernel remains operational while the graphical session
becomes unusable.
* Recovering the session is possible with Ctrl+Alt+F3:
loginctl terminate-session $(loginctl list-sessions --no-legend | grep tty2 |
xargs | cut -d' ' -f1)
* GNOME sometimes displays: "Oh no! Something has gone wrong."
* The issue was observed on both X11 and Wayland sessions.
* One Xorg log contained:
"AMDGPU(0): Page flip failed: Invalid argument"
* Kernel: 6.17.0-1025-oem
The laptop configuration:
* Lenovo ThinkPad P14s Gen 6 AMD
* AMD Ryzen AI 9 HX 370
* Radeon 890M
* 96 GB RAM
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xserver-xorg-video-amdgpu 23.0.0-1ubuntu0.24.04.1
ProcVersionSignature: Ubuntu 6.17.0-1025.25-oem 6.17.13
Uname: Linux 6.17.0-1025-oem x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Jun 23 03:09:51 2026
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
DkmsStatus:
evdi/1.14.16, 6.17.0-1025-oem, x86_64: installed
ovpn-dco/0.2.20260526-1+26.1, 6.17.0-1024-oem, x86_64: installed
ovpn-dco/0.2.20260526-1+26.1, 6.17.0-1025-oem, x86_64: installed
GraphicsCard: Subsystem: Lenovo Device [17aa:512f]
InstallationDate: Installed on 2026-05-23 (30 days ago)
InstallationMedia: Ubuntu 24.04.4 LTS "Noble Numbat" - Release amd64 (20260210)
MachineType: LENOVO 21RV000PUS
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.17.0-1025-oem
root=UUID=7fadee7b-e022-41d8-9bf9-f8d7be7d1372 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-amdgpu
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/16/2025
dmi.bios.release: 1.10
dmi.bios.vendor: LENOVO
dmi.bios.version: R2XET30W (1.10 )
dmi.board.asset.tag: Not Available
dmi.board.name: 21RV000PUS
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76576 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.7
dmi.modalias:
dmi:bvnLENOVO:bvrR2XET30W(1.10):bd04/16/2025:br1.10:efr1.7:svnLENOVO:pn21RV000PUS:pvrThinkPadP14sGen6AMD:rvnLENOVO:rn21RV000PUS:rvrSDK0T76576WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21RV_BU_Think_FM_ThinkPadP14sGen6AMD:
dmi.product.family: ThinkPad P14s Gen 6 AMD
dmi.product.name: 21RV000PUS
dmi.product.sku: LENOVO_MT_21RV_BU_Think_FM_ThinkPad P14s Gen 6 AMD
dmi.product.version: ThinkPad P14s Gen 6 AMD
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.125-1ubuntu0.1~24.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 25.2.8-0ubuntu0.24.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.5
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2ubuntu0.1
** Affects: xserver-xorg-video-amdgpu (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble ubuntu wayland-session
** Description changed:
Screen freezes on P14s, GPU 890M, CPU AMD Ryzen AI 9 HX 370, Ubuntu
24.04.
Temporary fix: Ctrl+Alt+F3 => loginctl terminate-session $(loginctl
list-sessions --no-legend | grep tty2 | xargs | cut -d' ' -f1)
Freeze occurs on both X11 and Wayland.
+
+ Additional observations:
+
+ * The issue occurs multiple times per day.
+ * It originally seemed related to suspend/resume, but freezes were later
observed even with all external monitors disconnected and using only the
internal laptop display.
+ * The mouse cursor usually remains movable.
+ * The system is still responsive via Ctrl+Alt+F3.
+ * Recovering the session is possible with:
+ loginctl terminate-session <session-id>
+ * GNOME sometimes displays: "Oh no! Something has gone wrong."
+ * External monitors are connected through a Lenovo ThinkPad Thunderbolt 4
Dock.
+ * The issue was observed on both X11 and Wayland sessions.
+ * One Xorg log contained:
+ "AMDGPU(0): Page flip failed: Invalid argument"
+ * Kernel: 6.17.0-1025-oem
+ * GPU: Radeon 890M (Ryzen AI 9 HX 370)
+
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xserver-xorg-video-amdgpu 23.0.0-1ubuntu0.24.04.1
ProcVersionSignature: Ubuntu 6.17.0-1025.25-oem 6.17.13
Uname: Linux 6.17.0-1025-oem x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Jun 23 03:09:51 2026
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
DkmsStatus:
- evdi/1.14.16, 6.17.0-1025-oem, x86_64: installed
- ovpn-dco/0.2.20260526-1+26.1, 6.17.0-1024-oem, x86_64: installed
- ovpn-dco/0.2.20260526-1+26.1, 6.17.0-1025-oem, x86_64: installed
+ evdi/1.14.16, 6.17.0-1025-oem, x86_64: installed
+ ovpn-dco/0.2.20260526-1+26.1, 6.17.0-1024-oem, x86_64: installed
+ ovpn-dco/0.2.20260526-1+26.1, 6.17.0-1025-oem, x86_64: installed
GraphicsCard: Subsystem: Lenovo Device [17aa:512f]
InstallationDate: Installed on 2026-05-23 (30 days ago)
InstallationMedia: Ubuntu 24.04.4 LTS "Noble Numbat" - Release amd64
(20260210)
MachineType: LENOVO 21RV000PUS
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.17.0-1025-oem
root=UUID=7fadee7b-e022-41d8-9bf9-f8d7be7d1372 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-amdgpu
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/16/2025
dmi.bios.release: 1.10
dmi.bios.vendor: LENOVO
dmi.bios.version: R2XET30W (1.10 )
dmi.board.asset.tag: Not Available
dmi.board.name: 21RV000PUS
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76576 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.7
dmi.modalias:
dmi:bvnLENOVO:bvrR2XET30W(1.10):bd04/16/2025:br1.10:efr1.7:svnLENOVO:pn21RV000PUS:pvrThinkPadP14sGen6AMD:rvnLENOVO:rn21RV000PUS:rvrSDK0T76576WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21RV_BU_Think_FM_ThinkPadP14sGen6AMD:
dmi.product.family: ThinkPad P14s Gen 6 AMD
dmi.product.name: 21RV000PUS
dmi.product.sku: LENOVO_MT_21RV_BU_Think_FM_ThinkPad P14s Gen 6 AMD
dmi.product.version: ThinkPad P14s Gen 6 AMD
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.125-1ubuntu0.1~24.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 25.2.8-0ubuntu0.24.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.5
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2ubuntu0.1
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https://bugs.launchpad.net/bugs/2157934
Title:
screen freezes on P14s 890M graphic card ubuntu 24.04, temporary fix:
loginctl terminate-session
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