** Description changed: - Screen freezes on P14s, GPU 890M, CPU AMD Ryzen AI 9 HX 370, Ubuntu - 24.04. - - Temporary fix: Ctrl+Alt+F3 => loginctl terminate-session $(loginctl - list-sessions --no-legend | grep tty2 | xargs | cut -d' ' -f1) - - Freeze occurs on both X11 and Wayland. + Laptop screen freezes on Ubuntu 24.04. Additional observations: - - * The issue occurs multiple times per day. - * It originally seemed related to suspend/resume, but freezes were later observed even with all external monitors disconnected and using only the internal laptop display. - * The mouse cursor usually remains movable. - * The system is still responsive via Ctrl+Alt+F3. - * Recovering the session is possible with: - loginctl terminate-session <session-id> + * The problem persists even when all external monitors are disconnected and only the internal laptop display is used. + * The issue is reproducible multiple times per day. + * A full system reboot is not required. + * The system remains accessible through a text console (Ctrl+Alt+F3), and terminating the graphical session restores functionality. + * This suggests that the kernel remains operational while the graphical session becomes unusable. + * Recovering the session is possible with Ctrl+Alt+F3: + loginctl terminate-session $(loginctl list-sessions --no-legend | grep tty2 | xargs | cut -d' ' -f1) * GNOME sometimes displays: "Oh no! Something has gone wrong." - * External monitors are connected through a Lenovo ThinkPad Thunderbolt 4 Dock. * The issue was observed on both X11 and Wayland sessions. * One Xorg log contained: - "AMDGPU(0): Page flip failed: Invalid argument" + "AMDGPU(0): Page flip failed: Invalid argument" * Kernel: 6.17.0-1025-oem - * GPU: Radeon 890M (Ryzen AI 9 HX 370) + + + The laptop configuration: + + * Lenovo ThinkPad P14s Gen 6 AMD + * AMD Ryzen AI 9 HX 370 + * Radeon 890M + * 96 GB RAM ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: xserver-xorg-video-amdgpu 23.0.0-1ubuntu0.24.04.1 ProcVersionSignature: Ubuntu 6.17.0-1025.25-oem 6.17.13 Uname: Linux 6.17.0-1025-oem x86_64 ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Tue Jun 23 03:09:51 2026 DistUpgraded: Fresh install DistroCodename: noble DistroVariant: ubuntu DkmsStatus: evdi/1.14.16, 6.17.0-1025-oem, x86_64: installed ovpn-dco/0.2.20260526-1+26.1, 6.17.0-1024-oem, x86_64: installed ovpn-dco/0.2.20260526-1+26.1, 6.17.0-1025-oem, x86_64: installed GraphicsCard: Subsystem: Lenovo Device [17aa:512f] InstallationDate: Installed on 2026-05-23 (30 days ago) InstallationMedia: Ubuntu 24.04.4 LTS "Noble Numbat" - Release amd64 (20260210) MachineType: LENOVO 21RV000PUS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.17.0-1025-oem root=UUID=7fadee7b-e022-41d8-9bf9-f8d7be7d1372 ro quiet splash vt.handoff=7 SourcePackage: xserver-xorg-video-amdgpu UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/16/2025 dmi.bios.release: 1.10 dmi.bios.vendor: LENOVO dmi.bios.version: R2XET30W (1.10 ) dmi.board.asset.tag: Not Available dmi.board.name: 21RV000PUS dmi.board.vendor: LENOVO dmi.board.version: SDK0T76576 WIN dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.ec.firmware.release: 1.7 dmi.modalias: dmi:bvnLENOVO:bvrR2XET30W(1.10):bd04/16/2025:br1.10:efr1.7:svnLENOVO:pn21RV000PUS:pvrThinkPadP14sGen6AMD:rvnLENOVO:rn21RV000PUS:rvrSDK0T76576WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21RV_BU_Think_FM_ThinkPadP14sGen6AMD: dmi.product.family: ThinkPad P14s Gen 6 AMD dmi.product.name: 21RV000PUS dmi.product.sku: LENOVO_MT_21RV_BU_Think_FM_ThinkPad P14s Gen 6 AMD dmi.product.version: ThinkPad P14s Gen 6 AMD dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.125-1ubuntu0.1~24.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 25.2.8-0ubuntu0.24.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.5 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2ubuntu0.1
** Description changed: Laptop screen freezes on Ubuntu 24.04. Additional observations: * The problem persists even when all external monitors are disconnected and only the internal laptop display is used. * The issue is reproducible multiple times per day. * A full system reboot is not required. * The system remains accessible through a text console (Ctrl+Alt+F3), and terminating the graphical session restores functionality. * This suggests that the kernel remains operational while the graphical session becomes unusable. * Recovering the session is possible with Ctrl+Alt+F3: loginctl terminate-session $(loginctl list-sessions --no-legend | grep tty2 | xargs | cut -d' ' -f1) * GNOME sometimes displays: "Oh no! Something has gone wrong." - * The issue was observed on both X11 and Wayland sessions. + * The issue was observed on both X11 and Wayland, however the collected "Page flip failed" error was observed in an X11 session. * One Xorg log contained: "AMDGPU(0): Page flip failed: Invalid argument" * Kernel: 6.17.0-1025-oem - The laptop configuration: * Lenovo ThinkPad P14s Gen 6 AMD * AMD Ryzen AI 9 HX 370 * Radeon 890M * 96 GB RAM - ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: xserver-xorg-video-amdgpu 23.0.0-1ubuntu0.24.04.1 ProcVersionSignature: Ubuntu 6.17.0-1025.25-oem 6.17.13 Uname: Linux 6.17.0-1025-oem x86_64 ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Tue Jun 23 03:09:51 2026 DistUpgraded: Fresh install DistroCodename: noble DistroVariant: ubuntu DkmsStatus: evdi/1.14.16, 6.17.0-1025-oem, x86_64: installed ovpn-dco/0.2.20260526-1+26.1, 6.17.0-1024-oem, x86_64: installed ovpn-dco/0.2.20260526-1+26.1, 6.17.0-1025-oem, x86_64: installed GraphicsCard: Subsystem: Lenovo Device [17aa:512f] InstallationDate: Installed on 2026-05-23 (30 days ago) InstallationMedia: Ubuntu 24.04.4 LTS "Noble Numbat" - Release amd64 (20260210) MachineType: LENOVO 21RV000PUS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.17.0-1025-oem root=UUID=7fadee7b-e022-41d8-9bf9-f8d7be7d1372 ro quiet splash vt.handoff=7 SourcePackage: xserver-xorg-video-amdgpu UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/16/2025 dmi.bios.release: 1.10 dmi.bios.vendor: LENOVO dmi.bios.version: R2XET30W (1.10 ) dmi.board.asset.tag: Not Available dmi.board.name: 21RV000PUS dmi.board.vendor: LENOVO dmi.board.version: SDK0T76576 WIN dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.ec.firmware.release: 1.7 dmi.modalias: dmi:bvnLENOVO:bvrR2XET30W(1.10):bd04/16/2025:br1.10:efr1.7:svnLENOVO:pn21RV000PUS:pvrThinkPadP14sGen6AMD:rvnLENOVO:rn21RV000PUS:rvrSDK0T76576WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21RV_BU_Think_FM_ThinkPadP14sGen6AMD: dmi.product.family: ThinkPad P14s Gen 6 AMD dmi.product.name: 21RV000PUS dmi.product.sku: LENOVO_MT_21RV_BU_Think_FM_ThinkPad P14s Gen 6 AMD dmi.product.version: ThinkPad P14s Gen 6 AMD dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.125-1ubuntu0.1~24.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 25.2.8-0ubuntu0.24.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.5 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2ubuntu0.1 ** Description changed: Laptop screen freezes on Ubuntu 24.04. Additional observations: * The problem persists even when all external monitors are disconnected and only the internal laptop display is used. * The issue is reproducible multiple times per day. * A full system reboot is not required. * The system remains accessible through a text console (Ctrl+Alt+F3), and terminating the graphical session restores functionality. * This suggests that the kernel remains operational while the graphical session becomes unusable. * Recovering the session is possible with Ctrl+Alt+F3: loginctl terminate-session $(loginctl list-sessions --no-legend | grep tty2 | xargs | cut -d' ' -f1) * GNOME sometimes displays: "Oh no! Something has gone wrong." * The issue was observed on both X11 and Wayland, however the collected "Page flip failed" error was observed in an X11 session. + * DisplayLink driver (evdi) is installed but the freezes also occur when no DisplayLink device is connected. * One Xorg log contained: "AMDGPU(0): Page flip failed: Invalid argument" * Kernel: 6.17.0-1025-oem The laptop configuration: * Lenovo ThinkPad P14s Gen 6 AMD * AMD Ryzen AI 9 HX 370 * Radeon 890M * 96 GB RAM ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: xserver-xorg-video-amdgpu 23.0.0-1ubuntu0.24.04.1 ProcVersionSignature: Ubuntu 6.17.0-1025.25-oem 6.17.13 Uname: Linux 6.17.0-1025-oem x86_64 ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Tue Jun 23 03:09:51 2026 DistUpgraded: Fresh install DistroCodename: noble DistroVariant: ubuntu DkmsStatus: evdi/1.14.16, 6.17.0-1025-oem, x86_64: installed ovpn-dco/0.2.20260526-1+26.1, 6.17.0-1024-oem, x86_64: installed ovpn-dco/0.2.20260526-1+26.1, 6.17.0-1025-oem, x86_64: installed GraphicsCard: Subsystem: Lenovo Device [17aa:512f] InstallationDate: Installed on 2026-05-23 (30 days ago) InstallationMedia: Ubuntu 24.04.4 LTS "Noble Numbat" - Release amd64 (20260210) MachineType: LENOVO 21RV000PUS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.17.0-1025-oem root=UUID=7fadee7b-e022-41d8-9bf9-f8d7be7d1372 ro quiet splash vt.handoff=7 SourcePackage: xserver-xorg-video-amdgpu UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/16/2025 dmi.bios.release: 1.10 dmi.bios.vendor: LENOVO dmi.bios.version: R2XET30W (1.10 ) dmi.board.asset.tag: Not Available dmi.board.name: 21RV000PUS dmi.board.vendor: LENOVO dmi.board.version: SDK0T76576 WIN dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.ec.firmware.release: 1.7 dmi.modalias: dmi:bvnLENOVO:bvrR2XET30W(1.10):bd04/16/2025:br1.10:efr1.7:svnLENOVO:pn21RV000PUS:pvrThinkPadP14sGen6AMD:rvnLENOVO:rn21RV000PUS:rvrSDK0T76576WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21RV_BU_Think_FM_ThinkPadP14sGen6AMD: dmi.product.family: ThinkPad P14s Gen 6 AMD dmi.product.name: 21RV000PUS dmi.product.sku: LENOVO_MT_21RV_BU_Think_FM_ThinkPad P14s Gen 6 AMD dmi.product.version: ThinkPad P14s Gen 6 AMD dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.125-1ubuntu0.1~24.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 25.2.8-0ubuntu0.24.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.5 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2ubuntu0.1 ** Summary changed: - screen freezes on P14s 890M graphic card ubuntu 24.04, temporary fix: loginctl terminate-session + ThinkPad P14s Gen 6 AMD: graphical session freezes on Radeon 890M (Ryzen AI 9 HX 370) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2157934 Title: ThinkPad P14s Gen 6 AMD: graphical session freezes on Radeon 890M (Ryzen AI 9 HX 370) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/2157934/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
