Hello, there was no OS or Kernel update; a clean version of Kubuntu, the latest stable version 24.04 amd64, was installed. This computer always run Windows 10 previously, and this JBL audio box was already working normally. I only noticed the problem when using Linux.
On Thu, Sep 3, 2026 at 7:10 PM Benjamin Wheeler <[email protected]> wrote: > Tiago, > > I understand that you aren't comfortable testing on the mainline kernel > build. I am curious about whether this bug started happening after a > kernel update. Did it work on your hardware on a previous version of > Ubuntu? Or has it never worked? I do see you mentioned that it works > normally on Windows. Thanks. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2165859 > > Title: > Infinite connect/disconnect loop with JBL Flip Essential 2 > > Status in bluez package in Ubuntu: > New > Status in linux package in Ubuntu: > New > Status in linux-firmware-intel-wireless package in Ubuntu: > New > > Bug description: > Issue: Pairs successfully, but audio stutters/cuts. After 5 to 15 > seconds, it disconnects and enters an infinite connect/disconnect > loop. > > Troubleshooting done: Tested forcing ControllerMode = bredr, wiping > /var/lib/bluetooth/*, and disabling Wi-Fi to rule out coexistence > issues. Bug persists. > > Important Context: Other Bluetooth headphones (JBL Tune) work > perfectly on this machine. The exact same JBL Flip worked fine on this > laptop (Dell Inspiron 3442) when running Windows. > > wi-fi adapter : WiFi card Intel 7260HMW dual band wireless AC 7260 > model 7260WMH > > ProblemType: Bug > DistroRelease: Ubuntu 26.04 > Package: bluez 5.85-4ubuntu0.1 > ProcVersionSignature: Ubuntu 7.0.0-30.30-generic 7.0.12 > Uname: Linux 7.0.0-30-generic x86_64 > ApportVersion: 2.34.1-0ubuntu0.1 > Architecture: amd64 > CasperMD5CheckResult: unknown > CurrentDesktop: KDE > Date: Sun Aug 30 22:01:34 2026 > InstallationDate: Installed on 2026-06-19 (73 days ago) > InstallationMedia: Kubuntu 26.04 "Resolute Raccoon" - Release amd64 > (20260423) > InterestingModules: rfcomm bnep btusb bluetooth > MachineType: Dell Inc. Inspiron 3442 > ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-7.0.0-30-generic > root=UUID=8a3bf956-d00f-4316-846a-5cd949643d6b ro > cryptdevice=UUID=2982648c-dcfb-4627-8569-f1e0ab6a495b:luks-2982648c-dcfb-4627-8569-f1e0ab6a495b > root=/dev/mapper/luks-2982648c-dcfb-4627-8569-f1e0ab6a495b splash > SourcePackage: bluez > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 09/02/2020 > dmi.bios.release: 65.16 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: A16 > dmi.board.name: 0P8H6J > dmi.board.vendor: Dell Inc. > dmi.board.version: A16 > dmi.chassis.type: 8 > dmi.chassis.vendor: Dell Inc. > dmi.chassis.version: Not Specified > dmi.modalias: > dmi:bvnDellInc.:bvrA16:bd09/02/2020:br65.16:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0P8H6J:rvrA16:cvnDellInc.:ct8:cvrNotSpecified:sku0651:pfa: > dmi.product.name: Inspiron 3442 > dmi.product.sku: 0651 > dmi.product.version: Not Specified > dmi.sys.vendor: Dell Inc. > hciconfig: > hci0: Type: Primary Bus: USB > BD Address: 48:51:B7:15:CE:1B ACL MTU: 1021:5 SCO MTU: 96:6 > UP RUNNING PSCAN INQUIRY > RX bytes:2819 acl:37 sco:0 events:183 errors:0 > TX bytes:7301 acl:41 sco:0 commands:123 errors:0 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/2165859/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2165859 Title: Infinite connect/disconnect loop with JBL Flip Essential 2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/2165859/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
