** Description changed: Environment GNOME Shell 50.1, Wayland session Mesa 26.0.8 (Ubuntu 26.0.8-1ubuntu0.3) GPU: Intel Panther Lake [Arc B390], kernel driver xe Hardware: Lenovo ThinkPad X1 Carbon Gen 14 Kernel: 7.0.0-34-generic Distribution: Ubuntu 26.04.1 LTS Steps to reproduce Focus any window (e.g. Nautilus). Press Alt+PrtSc, or open the screenshot UI (PrtSc) and select Window mode. Actual result Alt+PrtSc saves a PNG with the correct window dimensions, but the content is blank (white/empty). In the screenshot UI's Window mode, window outlines are drawn in the right positions, but their content is empty. Expected result The window content is captured. Additional information Screen and area capture work correctly. Window thumbnails in the Activities overview render correctly. It happens with both fractional scaling (scale-monitor-framebuffer enabled) and 100% scale. It affects both native GTK apps (Nautilus) and Electron apps. Nothing is logged in the user journal when the capture fails. ProblemType: Bug DistroRelease: Ubuntu 26.04 Package: gnome-shell 50.1-0ubuntu1.2 ProcVersionSignature: Ubuntu 7.0.0-34.34-generic 7.0.14 Uname: Linux 7.0.0-34-generic x86_64 ApportVersion: 2.34.1-0ubuntu0.1 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Sep 27 08:59:17 2026 DisplayManager: gdm3 InstallationDate: Installed on 2026-07-20 (69 days ago) InstallationMedia: Ubuntu 26.04 "Resolute Raccoon" - Release amd64 (20260423.1) ProcEnviron: - LANG=en_US.UTF-8 - PATH=(custom, no user) - SHELL=/bin/bash - TERM=xterm-256color - XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + PATH=(custom, no user) + SHELL=/bin/bash + TERM=xterm-256color + XDG_RUNTIME_DIR=<set> RelatedPackageVersions: mutter-common 50.1-0ubuntu2.4 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install)
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2168652 Title: Window screenshots are empty on Intel Panther Lake (xe) – screen/area capture works To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2168652/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
