Public bug reported:
*****************************************************************************
*
* The base-files package cannot be installed because
* /lib32 is a dangling symbolic link.
*
* This is an unexpected situation. Cannot proceed with the upgrade.
*
* For more information please read https://wiki.debian.org/UsrMerge.
*
******************************************************************************
dpkg: error processing archive /var/cache/apt/archives/base-files_14ubuntu6.2_am
d64.deb (--unpack):
new base-files package pre-installation script subprocess returned error exit s
tatus 1
motd-news.service is a disabled or a static unit not running, not starting it.
Errors were encountered while processing:
/var/cache/apt/archives/base-files_14ubuntu6.2_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: base-files 13ubuntu10.5
ProcVersionSignature: Ubuntu 6.8.0-146.146-generic 6.8.12
Uname: Linux 6.8.0-146-generic x86_64
ApportVersion: 2.28.3-0ubuntu0.1
Architecture: amd64
CasperMD5CheckResult: pass
Date: Sat Oct 10 20:12:24 2026
ErrorMessage: new base-files package pre-installation script subprocess
returned error exit status 1
InstallationDate: Installed on 2022-09-02 (1499 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
(20220809.1)
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2.1
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.22.6ubuntu6.6
apt 2.8.3
SourcePackage: base-files
Title: package base-files 13ubuntu10.5 failed to install/upgrade: new
base-files package pre-installation script subprocess returned error exit
status 1
UpgradeStatus: Upgraded to noble on 2026-10-11 (0 days ago)
** Affects: base-files (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
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https://bugs.launchpad.net/bugs/2170469
Title:
package base-files 13ubuntu10.5 failed to install/upgrade: new base-
files package pre-installation script subprocess returned error exit
status 1
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