Hi Simon

Not Fix.....

So, after all our tries, 26 stops dead at the point where it says "closing
? screen" (I think it's just about to put the gui up) puts the cursor up
which moves but can't get any other response from click or keyboard. If I
press power off and escape, I see Ubuntu issuing shutting down commands and
it powers off.

So ... I have made a bootable USB stick with 24 on and this can see both
the installed disc file system and my backup file system which is a relief.
I am now running live from the USB stick for stuff I am behind with which
is urgent. (Includes this email.)

My plan when time allows is to make an additional backup on an external HDD
in case of further difficulties and clean install from DVD which I have
ordered and then restore backup.

Medium term I need to find a new (refurbished) laptop with more memory and
faster processor - my spreadsheets are getting large and heavy.

If there is any information on the file system which would be useful to
you, I can retrieve it.

Does this help?

Charles

On Wed, Oct 14, 2026 at 8:36 AM Simon Johnsson <[email protected]>
wrote:

> Hey there Charles! Did you manage to fix the issue?
>
> ** Changed in: ubuntu-release-upgrader (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2169730
>
> Title:
>   Continuations of 2169557
>
> Status in ubuntu-release-upgrader package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Relates to 2169557
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 24.04
>   Package: ubuntu-release-upgrader-core 1:24.04.29
>   ProcVersionSignature: Ubuntu 6.8.0-146.146-generic 6.8.12
>   Uname: Linux 6.8.0-146-generic x86_64
>   ApportVersion: 2.28.3-0ubuntu0.1
>   Architecture: amd64
>   CasperMD5CheckResult: unknown
>   CrashDB: ubuntu
>   CrashReports:
>    600:108:114:5:2026-10-05 13:24:47.851617604 +0100:2026-10-05
> 13:24:47.849617627 +0100:/var/crash/_usr_bin_do-release-upgrade.0.uploaded
>    640:0:114:2687498:2026-10-05 10:18:26.032187082 +0100:2026-10-05
> 10:18:26.378183914 +0100:/var/crash/_usr_bin_do-release-upgrade.0.crash
>    644:0:114:0:2026-10-05 10:18:26.033187073 +0100:2026-10-05
> 10:18:26.033187073 +0100:/var/crash/_usr_bin_do-release-upgrade.0.upload
>   CurrentDesktop: KDE
>   Date: Tue Oct  6 17:00:09 2026
>   InstallationDate: Installed on 2017-01-17 (3549 days ago)
>   InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
> (20131016.1)
>   PackageArchitecture: all
>   SourcePackage: ubuntu-release-upgrader
>   UpgradeStatus: Upgraded to noble on 2026-10-06 (0 days ago)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2169730/+subscriptions
>
>

-- 
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https://bugs.launchpad.net/bugs/2169730

Title:
  Continuations of 2169557

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