apport information

** Tags added: apport-collected zena

** Description changed:

  **Title:** Dell Latitude 5590 suspend/resume regression in Ubuntu kernel
  7.0.0-38 (6.17.0-42 works)
  
  **System**
  - Hardware: Dell Latitude 5590
  - BIOS: Dell 1.41.0
  - Distribution: Linux Mint 22.3 Cinnamon (Ubuntu 24.04 base)
  - Graphics: Intel Kaby Lake integrated graphics, i915 driver, PCI device 
8086:5917
  - Secure Boot: Disabled
  
  **Problem**
  
  The laptop fails to resume from suspend when running kernel
  7.0.0-38-generic. The machine becomes unresponsive, sometimes with the
  Caps Lock LED flashing repeatedly. Recovery requires a forced power-off.
  
  The problem occurs with both `deep` (S3) and `s2idle` suspend modes.
  
  **Kernel comparison**
  
  - 6.14.0-37-generic: Suspend/resume succeeds.
  - 6.17.0-42-generic: Suspend/resume succeeds.
  - 7.0.0-38-generic: Suspend/resume fails.
  
  The BIOS was updated from 1.38.0 to 1.41.0 without resolving the problem
  in kernel 7.0.
  
  **Power-management diagnostics under kernel 7.0**
  
  - `pm_test=devices`: Successful. System returns automatically after five 
seconds.
  - `pm_test=platform`: System hangs; Caps Lock LED flashes approximately twice 
per second.
  - Normal suspend: Fails to resume.
  
  The last persistent journal entry before one failure was:
  
  `PM: suspend entry (deep)`
  
  Another failure ended at:
  
  `PM: suspend entry (s2idle)`
  
  **Additional observations**
  
  Kernel 7.0 logs repeated Intel i915 graphics messages, including:
  
  - `CPU pipe A FIFO underrun`
  - `CPU pipe B FIFO underrun`
  - `DPLL 1 not locked`
  - `i915_hotplug_work_func` exceeding the workqueue reporting threshold
  
  These errors appear during startup as well, so their relationship to the
  suspend failure is unconfirmed.
  
  **Expected behavior**
  
  The system should successfully suspend and resume as it does under
  kernels 6.14.0-37 and 6.17.0-42.
  
  **Actual behavior**
  
  Under kernel 7.0.0-38, the system hangs and requires a forced shutdown.
  
  **Workaround**
  
  Boot kernel 6.17.0-42-generic, which successfully resumes from suspend.
  
  **Request**
  
- Please investigate a possible regression affecting ACPI/platform suspend
- or associated device power management between the 6.17 and 7.0 kernel
- series.
+ Please investigate a possible regression affecting ACPI/platform suspend or 
associated device power management between the 6.17 and 7.0 kernel series.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.28.3-0ubuntu0.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  zer0       1208 F.... wireplumber
+  /dev/snd/seq:        zer0       1206 F.... pipewire
+ CRDA: N/A
+ CasperMD5CheckResult: pass
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Linux Mint 22.3
+ InstallationDate: Installed on 2026-10-20 (5 days ago)
+ InstallationMedia: Linux Mint 22.3 "Zena" - Release amd64 20260108
+ Lsusb:
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 001 Device 002: ID 1ea7:0064 SHARKOON Technologies GmbH 2.4GHz Wireless 
rechargeable vertical mouse [More&Better]
+  Bus 001 Device 003: ID 0c45:6717 Microdia Integrated_Webcam_HD
+  Bus 001 Device 004: ID 0cf3:e007 Qualcomm Atheros Communications 
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ MachineType: Dell Inc. Latitude 5590
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.0-38-generic 
root=UUID=65666c0f-f685-40e0-9145-91cb8132ddff ro quiet splash
+ ProcVersionSignature: Ubuntu 7.0.0-38.38~24.04.4-generic 7.0.14
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-7.0.0-38-generic N/A
+  linux-backports-modules-7.0.0-38-generic  N/A
+  linux-firmware                            20240318.git3b128b60.0ubuntu3.1
+ Tags: zena
+ Uname: Linux 7.0.0-38-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo users
+ _MarkForUpload: True
+ dmi.bios.date: 04/09/2025
+ dmi.bios.release: 1.41
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.41.0
+ dmi.board.name: 0MM81M
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.41.0:bd04/09/2025:br1.41:svnDellInc.:pnLatitude5590:pvr:rvnDellInc.:rn0MM81M:rvrA00:cvnDellInc.:ct10:cvr:sku0817:pfaLatitude:
+ dmi.product.family: Latitude
+ dmi.product.name: Latitude 5590
+ dmi.product.sku: 0817
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/2171538/+attachment/6012494/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/2171538

Title:
  suspend/resume regression in kernel 7.0.0-38

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