Toby, did you add second user with gnome user-admin tool?
In that case this is the same issue as described in bug #152107.
** Changed in: system-config-printer (Ubuntu)
Sourcepackagename: None => system-config-printer
Assignee: (unassigned) => Pascal De Vuyst (pascal-devuyst)
Status: New => Incomplete
** Changed in: ubuntu
Sourcepackagename: system-config-printer => None
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Printer administration not possible by non-primary administrators
https://bugs.launchpad.net/bugs/174584
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