Trying one more time. NOTE: I am using "LogLevel Debug" in my cups.conf file, *exactly* as requested.
This time, since I have now learned that the error_log file size changes many times, and that the contents of it are lost as the file is truncated, fills up, is truncated again, and so on, I captured it differently. Here's what I did: cupsys stop modify cupsd.conf to contain "LogLevel debug" verify that error_log is empty tail -f /var/log/cups/error_log >/tmp/cups.error.log.tail (in another window) cupsys start lp textfile (in another window) <<wait a while>> cancel print job cupsys stop abort the tail -f restore state of cupsd.conf and restart cupsd What this caught was roughly the first 1MB of the contents of error_log. Something must truncate that log automatically when it grows to some large size (like 1MB) in the ubuntu system, but this captured the first 1MB of data within the error_log file. I then edited that file and found that once Ghostscript is invoked, it appears to go into an infinite loop. The following lines appear over and over - thousands of times - in the file: D [14/Mar/2008:16:59:55 -0700] [Job 56] GPL Ghostscript SVN PRE-RELEASE 8.61: DEBUG2: cups_get_matrix(0x809e344, 0x81e54b4) D [14/Mar/2008:16:59:55 -0700] [Job 56] cups->header.Duplex = 0 D [14/Mar/2008:16:59:55 -0700] [Job 56] cups->page = 1 D [14/Mar/2008:16:59:55 -0700] [Job 56] cupsPPD = 0x8190f90 D [14/Mar/2008:16:59:55 -0700] [Job 56] cupsPPD->flip_duplex = 0 D [14/Mar/2008:16:59:55 -0700] [Job 56] width = 5940, height = 3960 D [14/Mar/2008:16:59:55 -0700] [Job 56] PageSize = [ 612 792 ], HWResolution = [ 720 360 ] D [14/Mar/2008:16:59:55 -0700] [Job 56] HWMargins = [ 9.000 0.000 9.000 0.000 ] D [14/Mar/2008:16:59:55 -0700] [Job 56] matrix = [ 10.000 0.000 0.000 -5.000 -90.000 3960.000 ] I have edited them out except for the first two copies, so the error_log file is now much smaller - only about 125KB. That is the file I am attaching this time. This shows the full contents of error_log from starting cupsd through to the point where it appears Ghostscript goes into an infinite loop. After this point, the contents of the error_log file is mostly just endless repeats of the Ghostscript messages above, and some contents from the job being held and canceled, but I cannot capture that content easily. I hope this helps, and I need an answer relatively soon. If I cannot get this resolved, I may have to install 7.10 from scratch and hope that the issue was a problem of a bad upgrade from 7.4. However, if ubuntu is distributing a bad version of Ghostscript, that might not fix the issue. Perhaps there is some way to change which version of Ghostscript I am running within the package system? If not, I could try downloading and building the latest stable Ghostscript myself, but I'd rather not. Thanks for any advice you can provide. ** Attachment added: "cups.error.log.tail" http://launchpadlibrarian.net/12680577/cups.error.log.tail -- cannot print on Epson stylus C80 after 7.04 to 7.10 upgrade https://bugs.launchpad.net/bugs/200060 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
