Pascal, I did provide the lpinfo-v info...NOTHING came back when I entered that in the terminal. I just tried it again, still nothing comes back. I don't know what that means. Please see above...
I just entered it again after doing all the stuff below..this is what came back this time..previously, nothing came back... [EMAIL PROTECTED]:~$ lpinfo -v network socket network beh direct hal:///org/freedesktop/Hal/devices/usb_device_3f0_211_SGG22E1ST6VL_if0_printer_SGG22E1ST6VL direct hpfax direct usb://HP/OfficeJet%20G85?serial=SGG22E1ST6VL direct hp:/usb/OfficeJet_G85?serial=SGG22E1ST6VL network http network ipp network lpd direct parallel:/dev/lp0 file cups-pdf:/ direct ptal direct scsi network smb [EMAIL PROTECTED]:~$ [EMAIL PROTECTED]:~$ lpinfo -v network socket network beh direct hal direct hpfax direct hp:/usb/OfficeJet_G85?serial=SGG22E1ST6VL network http network ipp network lpd direct parallel:/dev/lp0 file cups-pdf:/ direct ptal direct scsi network smb [EMAIL PROTECTED]:~$ Ok, I did do what it said to "save the files" for debugging. I don't know how to access the debugging files now tho to send them to you. I did try to print something like the website said to do and the docs are in queue (not printing). I did enter this command in terminal after doing all this like it said and got nothing back either. here's what the terminal said [EMAIL PROTECTED]:~$ /var/log/cups/error_log bash: /var/log/cups/error_log: Permission denied [EMAIL PROTECTED]:~$ How do I access the debugging logs to attach them here Pascal? Thanks cheryl -- USB HP OfficeJet G85 Doesn't Work In Hardy https://bugs.launchpad.net/bugs/229825 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
