On 27/09/2007 Sarah Hobbs wrote: > > You know, it's mails like this that make me really feel that it's not > worth triaging bugs, or aiming for a reasonably decent QA. >
Pardon me, but how would you have reacted if the contents of my previous e-mail had been "it's when I waste an hour in reboots just to provide a kernel log for a crash, and then nobody acks it for 8 months, that I really feel that it's not worth reporting bugs"? Luckily, it's not the case. I keep reporting bugs, leaving them opened as long as they please :) and even started triaging bugs for packages I care about. This does not change the message that I wanted to send the developers and triagers in my previous e-mail. I think there is a bit of misunderstanding in your reply: I didn't complain about "the bug situation not being good enough". I think I still have bugs opened from dapper, if I haven't closed'em for myself, and wasn't complaining about them. I complained about who marks a bug as "incomplete" sending it into a limbo where it will neither be read by developers nor by triagers, and never coming back to read replies. You can say whatever you want about demotivating triagers, but I suspect that having people report a bug, being asked for information, and never get a feedback, just consisting in changing the status from "incomplete" to either "new" or "confirmed" it's far from giving motivation to who reports bugs. A month or two is a sufficient time to give an ack, or ask for more information, after, in the end, it was _you_ who asked the information. I don't think it's completely fair to set the status back to "new" myself, since it's who asked me for more information, that has to ack the info I provided is good. On the other hand, it's the best we can do to give the report a chance to be read by someone else. So, I got a good suggestion by asking on a public mailing list. Can you ask for more? :) Vincenzo -- Ubuntu-devel-discuss mailing list Ubuntu-devel-discuss@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss
