Hi

I am an upstream developer of a few projects that are in Ubuntu, and occasionally I get some downstream reports forwarded from Launchpad. I recently had one such report:

https://bugzilla.gnome.org/show_bug.cgi?id=692065
https://bugs.launchpad.net/ubuntu/+source/vino/+bug/960649

A friend told me about errors.ubuntu.com, and so I searched for the project (vino) there and got a list of results. However, when I try to click on the top result (which corresponds to the bug above) I get asked to sign in with SSO. I am already signed in, but repeatedly am requested to sign in regardless. It seems that the single-signon process is completely unhelpful as to the reason that I cannot sign in, which I found out to be that I am not a member of the ubuntu-bugcontrol team. Is there any way that this SSO process can be improved to give a helpful error, or is there already a bug open about this?

A Google search turned up an ubuntu-devel thread:

https://lists.ubuntu.com/archives/ubuntu-devel/2012-June/035301.html

which mentioned what looked like the same problem and mentioned the ubuntu-bug-control team (which does not exist) and eventually led me to realise that I needed to be a member of ubuntu-bugcontrol. It would be nice if someone could reply to the old thread with the correct team name! :-)

https://lists.ubuntu.com/archives/ubuntu-devel/2012-June/035321.html

I finally found:

https://wiki.ubuntu.com/UbuntuBugControl

According to that page, if I am to be a member of ubuntu-bugcontrol, I have to fulfil certain requirements and go through a rather long-winded process which involves joining the Ubuntu bugsquad (although there is a note that as an upstream developer I can contact Jorge Castro, but it is not clear whether I can shortcut the process by only doing that).

Is there a shortcut that I can use as an upstream developer to see crash reports for my projects? If so, I will happily update the wiki page with that information.

Thanks!

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