It was just released on 7/22 so it's pretty new. It has a really good
new feature, a wysiwyg email editor that my customer support team
really want to get their hands on. It is mostly that new feature that
I was after.
Ben
On Jul 25, 2009, at 4:09 AM, Caroline Ford wrote:
We get our otrs package from Debian. Debian have 2.3.4.
We don't generally backport new versions to old releases so it may
end up in the next version (Karmic) if Debian package the new
version and we sync it across.
Karmic currently has 2.3.4 and jaunty 2.3.2.
How long has the new version been out? Is it a significant
improvement or does it fix a lot of bugs?
Caroline
Sent from a mobile device.
On 24 Jul 2009, at 22:46, Ben Ventura <[email protected]> wrote:
I'm really looking forward to using otrs version 2.4 which is now
available from otrs. I installed it on ubuntu via apt-get and
would prefer to update that way instead of downloading and
upgrading manually from the downloads on otrs website. Is there an
ETA on when the 2.4 version of that package will be available from
ubuntu's universe repos?
Apologies in advance if this is the wrong place to ask this
question..
Thanks,
Ben
Ben Ventura
Systems Administrator
BIAS, Inc
121 H Street
Petaluma, CA, 94952
[email protected]
707 782 1866 ext. 113
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Ben Ventura
Systems Administrator
BIAS, Inc
121 H Street
Petaluma, CA, 94952
[email protected]
707 782 1866 ext. 113
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