Hmmmmmmm i remember writing code that made the form clear but it must not be getting called for some reason.
How about this: i make the form clear and also redirect to the permalink page so you only see the new ticket. Is that a good idea? Or will people prefer to stay on the same page even if it means the new ticket potentially not being visible? Another option: dialogue box indicating successful ticket creation. Let me know what you prefer and I'll implement it on my Monday morning (us west). On Aug 31, 2015 1:33 AM, "Alfonso Sanchez-Beato" < [email protected]> wrote: > > > On Mon, Aug 31, 2015 at 10:21 AM, Michael Zanetti < > [email protected]> wrote: > >> So right now for example I was on the "Mine" page. The newly created >> request appeared on the bottom of the list. But even if it appears as >> the first entry, I would expect the form that I just filled in to do >> something visually (clearing the fields, add a green highlight like LP >> does or something) to give some feedback that the button press was >> successfull. >> > > I experienced the same issue: I did not notice that the request had been > added to the top and clicked again. Clearing the fields or some additional > feedback as mzanetti suggest would help. > > >> >> On 31.08.2015 10:12, Robert Park wrote: >> > Hmmmmmmm, so you were on a page that hid the new request? If you're on >> > the front page the new request would appear at the top of the list. >> > >> > On Aug 31, 2015 12:42 AM, "Michael Zanetti" >> > <[email protected] <mailto:[email protected]>> >> > wrote: >> > >> > Hi, >> > >> > yes, when you click the "Create new request" button, it does create >> a >> > new row, but it doesn't clear the input fields, or gives any other >> > visual clue that it has happened. This caused me to hit that button >> > mulitiple times too until I realized I created multiple requests >> > with that. >> > >> > Cheers, >> > Michael >> > >> > On 31.08.2015 09 <tel:31.08.2015%2009>:27, Robert Park wrote: >> > > Hi everybody, I just glanced over the abandoned requests page >> today: >> > > >> > > https://requests.ci-train.ubuntu.com/#/tickets?status=Abandoned >> > > >> > > And I'm seeing lots of groups of 3 or 4 near-identical (or totally >> > > identical) requests that are all abandoned. >> > > >> > > Is something going wrong that's causing people to create multiple >> > > requests by mistake? Can somebody fill me in on what led to this >> > > situation so I can prevent it from happening again? >> > > >> > > Thanks! >> > > >> > >> > >> > -- >> > Mailing list: https://launchpad.net/~ubuntu-phone >> > Post to : [email protected] >> > <mailto:[email protected]> >> > Unsubscribe : https://launchpad.net/~ubuntu-phone >> > More help : https://help.launchpad.net/ListHelp >> > >> >> >> -- >> Mailing list: https://launchpad.net/~ubuntu-phone >> Post to : [email protected] >> Unsubscribe : https://launchpad.net/~ubuntu-phone >> More help : https://help.launchpad.net/ListHelp >> >> >
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