On 18/01/2009 10:49, Paul Sutton wrote: >> While just fixing things is what some people want, some level of >> education should be involved (I believe anyway) so that if it happens >> again they can fix it themselves. >> >> Just a few points to think about, otherwise I fully support the idea! >> >> -Matt Daubney >> Yep I agree with that, help them help themselves. Maybe with feedback from newbies we could look at creating more screencasts too? > I agree here, a few years a go I found myself fixing a friends computer > and re-installing windows etc from the restore cd's > > I got him to the point quite easily where he could insert the start up > floppy, follow the instructions and get back to a working system, on his > own, so he relied far less on me to walk round, > > The only issue I can see with this is the potential for the user to loose data. I've found a few people have had screwed Windows PCs, usually they can at least retrieve their data onto a USB stick or external hard drive if they use Ubuntu. > I tried this with someone else and he was not interested, in me actually > teaching him things, > > I've had that too. > So it depends on the individual and perhaps their attitudes. Personally > if i am constantly fixing virus problems and recommend using a virus > checker, which I download and install, if they can't be bothered to keep > it maintained, then what chance have we got, but I would have to teach > them how to keep it maintained, in the same way someone teaches me how > to check the oil in a car (see below) > > Preventative maintenance is simple enough. > > You mean things like making sure they install security updates and possibly backing up important data?
Rob -- [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
