-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 04/05/12 00:59, Barry Drake wrote: > On 04/05/12 08:19, Alan Pope wrote: >> What specific investigations have led you to believe that update >> manager is the issue? I'm not trying to labour the point, but >> just illustrate that one mans fix is another mans cop-out. > > The specific issues were very often missing data, programs that > had worked before the upgrade and either had been removed druring > the upgrade or were broken.
Ok, so this can be caused by numerous reasons, often times not update-manager's fault as such, but the state of the system before the upgrade started. For example sometimes people remove critical packages from Ubuntu and then when they try to upgrade it all falls apart because some crucial component is missing - like the "ubuntu-desktop" metapackage. One interestingly useful command which 'fixes' many issues relating to bits missing is this:- sudo apt-get update sudo apt-get install ubuntu-desktop^ (note the caret on the end). This causes apt to attempt to install the ubuntu-desktop task which pulls in everything needed for the current release. It's surprising how many times this actually pulls in critical components that the user has inadvertently removed in the past. > But a lot of problems caused by compiz crash etc were fixed by > getting the user to change to 2D. A bit messy as many users had > opted for no password at login .... most of those were able to get > the login method changed OK and opt for 2D. > Unity and compiz crashes can often be attributed to users messing with compizconfig-settings-manager or sometimes just bugs. I find dropping to a shell (CTRL+ALT+F1) and issuing this command often helps reset things back to normal:- unity --reset & > The reason I looked at Ubuntu answers in the first place was simply > to see where people are told to go on the Ubuntu website. If that > is no longer the best place to go for help, the website ought to > reflect that surely? > It's a matter of opinion really. Everyone has their favourite support site, be that mailing lists, irc, askubuntu, answers, forums.. Each to their own. Personally Askubuntu beats all of them for numerous reasons. Cheers, - -- Alan Pope Engineering Manager Canonical - Product Strategy +44 (0) 7973 620 164 [email protected] http://ubuntu.com/ -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.11 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iQEcBAEBAgAGBQJPo/yzAAoJEMx6UFtfvV4woj4H/j6jYTnMQ8x1TDIaLyESRNy5 ca6LGOk2zZN19piqKeIE1TU991z+Cq5XlpJsO1pGk3bjmMVx48FS4/nl4fc3zi7f CJ1UjNa7J1VHwIBEhyLZUedW4YNyB5FONjSNUxsqwxKKeoA9psc4LbDzNldaCKwW OFlqyOHQAOpyJBTgMI79YoGBMV6p7qhOHAbxgEAsM4EHq5hggXfiyMTOTvRkDdLS Qo7Kubf8WlQkqiXIOZfGsFUtZ6v3MItO4Mbv7dih2T56AuFqPmhZyn5GGrBlm8DM 3CzeaslKTCjUw/PGvFsqlnU9QNjiec5KzBsAqnCsMlpnbRkjKxuJWn3QGaWvITo= =ekd0 -----END PGP SIGNATURE----- -- [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
