On Wed, 2013-04-17 at 06:56 -0400, Penelope Stowe wrote: > I wonder if it would be useful to file a bug suggesting that error > messages in the music store (if possible, only when the error comes > during an actual purchase) include a recommendation to check with your > bank to see if money has been withdrawn before re-attempting your > purchase? I don't actually think many of the target end users for > Ubuntu would think about checking to see if the money's been withdrawn > before trying again. Most of them aren't going to come say anything on > an Ubuntu list or file a bug; they'll just take their money elsewhere. > I'm not a programmer so I don't know if it would be feasible to only > include it in errors where someone was in process of purchasing when > the error occurred, but it might be worth having in general in the > music store if it can't be set more specifically. I've certainly used > websites that put that suggestion in when an error occurs during a > purchase. > Suggestion: "payment has been requested but currently there is an error downloading your purchase. Please contact xxx@xxx" might have been the the more sane option - and, surely, a programmable error check/trap? -- Regards, Bill B. [SuperEngineer]
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