> No you shouldn't be offended, but USERS (people that do not do what we do > a.k.a. newbs) are not into customization, etc. they want to work and get > things done easily off the bat. They want to easily find an app that they > can accomplish what they need to do and when they run into a problem, they > do not want to have to read 20 wiki's on usage, IRC, and such. they want to > go to a support site with a robust FAQ that actually deals with user issues > and not "how can I make apt-get work for version x of Rails?"
I didn't realize that the survey was only for one particular set of users! I should probably retract my answers. :P My point is, "users" doesn't only refer to "newbie users," it also encompasses "power users" and such--in fact, the survey specifically includes "power users" and "computer professionals." Consequently, "how can I make apt-get work for version x of Rails" is a perfectly valid user issue, it just applies to a smaller subset of users. -- Mark Holmquist Student, Computer Science University of Redlands [email protected] -- Ubuntu-us-ca mailing list [email protected] Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-ca
