Hey Marc, I had a similar issue and see others are too. You may find what you're looking for here:
https://answers.launchpad.net/ubuntuone-client/+question/109023 Specifically, the following: -------< snip >------- Some users have reported problems with finding the "Add Your Computer" button in this process. We believe this is due to the Ubuntu One Preferences application (step 1 of https://one.ubuntu.com/support/installation/) not launching your default web browser (quickly enough... or at all) in order to proceed to step 2. If performing step 1 does not open your web browser (or a new tab if you already have a browser open) within a few seconds, please 1. close the Ubuntu One Preferences application window (if it's already open) 2. open your Terminal (located in Applications >> Accessories) 3. and type the following: u1sdtool -q; killall ubuntuone-login; u1sdtool -c This should force a web browser to open and put you at step 2 of the process. This is temporary measure so users can get up and running quickly. We will implement a more permanent fix for this problem soon. -------< snip >------- Hope that helps, Eric On Tue, May 4, 2010 at 1:50 PM, Jeffrey Joy <[email protected]> wrote: > > I'm hoping someone who has seen this can chime in, but you can look in > ~/.cache/ubuntuone/log and check oauth-login.log at a minimum. > You also might try launching ubuntuone-preferences from the command > line, to see if there's any helpful info generated. > > I believe that ubuntuone-client-tools provides the u1sdtool, which can > show some more granular info, though I'm not sure it will help in your > case. You would use it on the command line: e.g., " u1sdtool > --status" . The man page for u1sdtool gives what appears to be a good > synopsys. > > > > On Tue, May 4, 2010 at 2:48 PM, Marc Adams <[email protected]> wrote: > > Hi all; > > > > A quick update - in an attempt to "reset" the configuration for my Ubuntu > > One account, I've removed the following folders: > > ./local/share/desktop-couch > > ./local/share/ubuntuone > > ./config/desktop-couch > > ./config/ubuntuone > > ./cache/desktop-couch > > ./cache/ubuntuone > > > > and removed the ubuntuone password keys from the key ring .. and logged out. > > > > > > After doing this, after launching the UbuntuOne dialogue, my browser was > > finally launched, asking me to enter a machine. > > I've done this, so now my Online Ubuntu account is associated with my > > machine. > > > > However, the Unbuntu dialogue still has NOT displayed the machine name under > > the devices tab. > > Also on the account tab, the name, email and current plan - still displayed > > "Unknown" > > > > > > Any ideas where I can go to from here ??? > > > > Thanks > > Marc > > > > > > > > > > > > On Mon, 2010-05-03 at 18:20 -0500, Jeffrey Joy wrote: > > > > Can you see your ubuntuone key under Accessories->Passwords and > > encryption Keys->Passwords? > > Can you see your machine if you log in manually to one.ubuntu.com and > > go the 'Account' section? > > > > -jeff > > > > On Mon, May 3, 2010 at 5:00 PM, Marc <[email protected]> wrote: > >> Hi all; > >> > >> I've recently installed Lucid, and trying out the Ubuntu One > >> functionality. > >> > >> Problem I have is, after registering an account, when I open the "Ubuntu > >> One Preferences" dialogue (in the "me" drop down), > >> the dialogue freezes. I cannot click on the manage account / support > >> links. The name / email and plan information is "unknown", and the > >> status flicks between "Synchronizing" and "disconnected". > >> > >> After a while I the links become available, and I can again log into my > >> account manually - but the dialogue never updates, to suggest a > >> successful connection. > >> > >> The problem is, I never get asked to add a machine to my account, and > >> after manually logging on, this is verified by the account information > >> online, stating I have no machines associated with this account... > >> > >> Question - how can I make it register my machine? How can I reset the > >> configuration information for the Ubuntu Preference dialogue, just so I > >> know it's looking at the correct account? > >> > >> Many thanks for any help anyone can give, > >> Marc > >> -- > >> This message was sent from Launchpad by the user > >> Marc (https://launchpad.net/~marcadams) > >> using the "Contact this team" link on the Ubuntu One discussion team page. > >> For more information see > >> https://help.launchpad.net/YourAccount/ContactingPeople > >> > >> _______________________________________________ > >> Mailing list: https://launchpad.net/~ubuntuone-users > >> Post to : [email protected] > >> Unsubscribe : https://launchpad.net/~ubuntuone-users > >> More help : https://help.launchpad.net/ListHelp > >> > > > > > > _______________________________________________ > Mailing list: https://launchpad.net/~ubuntuone-users > Post to : [email protected] > Unsubscribe : https://launchpad.net/~ubuntuone-users > More help : https://help.launchpad.net/ListHelp _______________________________________________ Mailing list: https://launchpad.net/~ubuntuone-users Post to : [email protected] Unsubscribe : https://launchpad.net/~ubuntuone-users More help : https://help.launchpad.net/ListHelp
