On 5 Dec 2011, at 11:45, Alex Brooks wrote:

> On Mon, Dec 5, 2011 at 11:04 AM, Ben Ward <[email protected]> wrote:
> A nice one for diagnostics, but unfortunately less end user friendly
> than just a number, is Netalyzr.  It's a Java applet at
> http://netalyzr.icsi.berkeley.edu/ or a jar file that you can download
> and run at http://netalyzr.icsi.berkeley.edu/cli.html.
> 
> A good thing about it is that it generates a weblink to view the
> report, which a customer can send to you.
> 
> Go to the site and click the start button, you might be impressed with
> what you see.

The other end of the user friendly vs. diagnostic use spectrum is the free 
version of speedtest.net mini that you can download here:

http://speedtest.net/mini.php

We host a copy on one of our internal servers on campus and it's proven 
invaluable as a quick first-test for users calling up reporting speed problems.

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