As will says many cable issues - falcon and flag seems to be on for now but 
this was causing chaos last week.

Sent from my iPhone

On 1 Apr 2013, at 13:45, "waynemerricks" <[email protected]> wrote:

> Hi all,
> 
> I apologise if this is the wrong place to ask but I was recommended reaching 
> out to the UKNOF lists after not getting very far in other lists/forums.
> 
> I work for a UK company with a satellite office in Northern India served by 
> BSNL.  About 4 weeks ago our inter office latency doubled to approximately 
> 750ms.  After some investigation on various UK ISPs I realised that they're 
> all being routed via London -> New York -> Palo Alto -> Tokyo -> Singapore -> 
> Chennai.
> 
> The return route from India was still Mumbai -> London fairly directly as it 
> always has been.
> 
> Some time on Wednesday (27th) the route changed again.  Now the UK is 
> bouncing from London -> Egypt -> Mumbai.  This is almost normal but I'm still 
> averaging about 100ms higher latency than normal (I could get under 250ms on 
> a good day but more usually it was about 300ms).
> 
> At about the same time the return route from India changed completely (its 
> now going Mumbai -> Chennai -> Singapore -> Tokyo -> Palo Alto -> New York -> 
> London).
> 
> I'm fairly convinced its a BSNL issue but they're doing the usual telco thing 
> of "it must be your fault."  Is there anything I can use to prove one way or 
> the other where the fault lies?
> 
> I have a handful of trace routes (attached) that didn't convince them, so 
> where should I go next?
> 
> Any advice even if its to tell me to try elsewhere would be much appreciated.
> 
> Regards,
> 
> Wayne
> <16.03-India (BSNL) - UK (BT).txt>
> <16.03-UK (BT) - India (BSNL).txt>
> <16.03-UK (TalkTalk) - India (BSNL).txt>
> <28.03-UK (BT) - India (BSNL).txt>
> <31.03-India (BSNL) - UK (BT).txt>


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