All of that is largely irrelevant unfortunately.

What was the declared value of the equipment when posted?

Neil 

Sent from my iPhone

> On 20 Jan 2014, at 13:41, "Emma Frost" <[email protected]> wrote:
> 
> 
> Hello all,
> 
> So I have a strange question but am hopeful that someone on here might be 
> able to help...
> 
> We (as in the Internet Society) are trying to donate some routers to ASREN 
> and WACREN (research education networks for the Arab States and West and 
> Central Africa). 
> 
> The routers were donated to us by one of our Organisation Members in the US. 
> The first PoP is going in at London so we shipped the equipment to the UK 
> from the US, before this we received clearance from the US Dept of Commerce 
> (no licenses needed), but now the equipment is sitting in customs in the UK. 
> 
> UK customs have said that unless ASREN and WACREN pay VAT for the equipment 
> or present a VAT exempt certificate the routers will be sent back to the US. 
> 
> The data centre involved has suggested that we pay the VAT and use an 
> organisation to reclaim the VAT, that organisation then takes 27% of the 
> money for their fees - so that's not a possibility for us.
> 
> So we're sort of at an impasse now and don't know how to help get the 
> equipment released and I guess I was hoping there might be someone on here 
> who has experienced anything similar to this and could offer some advice?
> 
> To conclude the equipment is donated, for non commercial use and is being 
> donated to not-for-profit organisations. There should be a solution!
> 
> Oh and we have until Friday. So any help much appreciated! 
> 
> Cheers,
> Emma
> 

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