Hi all,
Thanks for the suggestions on and off list - I've had a couple of mails
saying "speak to Nick at Comtec" and an offer of a visit. What more can
you ask for? :)
It isn't sadly just a battery issue - we've done a lot of checking and
swapping as that was our first thought; and it does log error messages
in a helpful "Internal problem" kind of a way that doesn't aid
troubleshooting much.
Paul.
On 04/06/2014 08:43, Nat Morris wrote:
Try Nick Ewing at Comtec Power in Reigate. [email protected]
<mailto:[email protected]>
Nat
https://nat.ms
+44 7531 750292
On 4 Jun 2014 07:52, "Paul Thornton" <[email protected] <mailto:[email protected]>>
wrote:
Hi all,
A bit of a long shot, but...
We have a 40KVA APC Symmetra here at our office which hasn't been
working properly for a while, and it has finally decided that enough
is enough and it doesn't want to work at all. A UPS that drops the
load as soon as the mains power fails is of limited use to anyone.
We don't have a service contract on it or anything like that.
Can anyone recommend someone to come out and take a look before we
consign it to the scrapheap? We've found a couple of places that
are full APC dealers but got the distinct impression that they would
have a look, charge for a callout and then declare it a write off
and simply try and sell us a new one (and their repair callout
charges are around £900 as well). I don't mind if it really is dead
but would rather have an honest opinion from someone rather than
just being seen as a sales opportunity.
We're based in Sussex, near Gatwick - so I'm guessing someone based
in London or the home counties would be ideal.
Thanks
Paul.
--
Paul Thornton
