Ross,

Please can you provide a contact email address

Regards,


Paul

________________________________
From: uknof [mailto:[email protected]] On Behalf Of Ross 
McLachlan
Sent: 12 November 2014 09:03
To: [email protected]
Subject: [uknof] Virgin Contact


Morning all,


Apologies in advance if this is not the right place for this.


Can anyone assist with a clueful contact at Virgin as I am stuck in the midst 
of that 'big company useless bang head on desk feeling'



Trying to help a client whom are getting a secondary fibre link installed from 
Virgin but there are some complications involved with the internals for routing 
the fibre through the building - and I'm trying to speak to someone who has a 
bit of clue rather than Virgin's book response which is that the whole install 
process needs to start again for it to go back to a survey/planning engineer. 
Virgins currently proposed route involves major internal works.


The only info from the not very helpful account manager is that it is a

'Managed Internet Access On Net Ethernet,  30mbps over 100mbps bearer'.

Many thanks,
Ross



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