Does anyone use TeleCity transit? We are a customer in Amsterdam, and are not so impressed by the responsiveness of their support team, especially when there is a problem. For the (relatively high) price per meg, it's disappointing there isn't a 24/7 manned NOC, therefore out of hours we have to wait for someone to get woken up which usually takes 30 minutes or so.
Does anyone use their UK transit (which I understand is operationally a separate service)? Do they have 24 hour NOC there? Thanks for thoughts, insights into their workings and feedback. Nick
