Hi Chris,

I'll pass this to the relevant department.

Richard

--
Richard Howson | IP Engineering Manager
TalkTalk Technology | part of the TalkTalk Group plc
1 Siemens Road, Northbank Industrial Estate, Irlam, Manchester M44 5AH

-----Original Message-----
From: uknof [mailto:[email protected]] On Behalf Of Chris Wilkie
Sent: 20 April 2015 18:28
To: [email protected]
Subject: [uknof] Any Opal people on here?

This mail originated from OUTSIDE the TalkTalk Network. Treat hyperlinks and 
attachments in this email with caution.




One of my MTA's is struggling to send mail to @tiscali.co.uk, @talktalk.net, 
@lineone.net, etc

SMTP error from remote mail server after initial connection:
     host mxgb1.opaltelecom.net [62.24.139.61]:
554-public.mx13gb1.int.opaltelecom.net
     554 Your access to this mail system has been rejected due to the sending 
MTA's poor reputation. If you believe that this failure is in error, please 
contact the intended recipient via alternate means.

However the MTA isn't on any 'bad' lists that I can see, and as Opal seems to 
be the only ISP causing a problem this suggests I'm not missing something.  The 
box does however send a lot of automatic mail, for example private message and 
topic update notifications from a bunch of forums.  All of these are opt-in 
(with address validation), have working unsubscribe, etc so only sending 
legitimate mail despite it being automated.  I guess this is why it's been 
listed, I'm not aware of any other reason.

Try as I might, I've not been able to find a contact for someone that can 
assist with this.  Equally I probably can't send them a mail anyway.  Is anyone 
able to assist with this or point me in the right direction of who to call?

Thanks, Chris

--
Chris Wilkie
Managing Director

http://uk.linkedin.com/in/chriswilkieuk/

Electronic Communities Ltd
Cedar House, Vine Lane, Hillingdon UB10 0NF
Phone: 01895 808344


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