On 14/09/2015 12:00, [email protected] wrote:
I don't disagree with some of the points others have raised, however I
am not going to potentially accuse my customer of breaking the law
without someone giving me something a bit more realiable to go on :)
I don't think there is any need to "accuse" your customer of anything.

You can simply inform them that you have received a message from the media company on date X, and forward them a copy of the message. The fact that you have received such message is not in dispute. What the customer chooses to do with that information is up to them.

For me, the bigger issue would be whether the ISP should store any information on their systems concerning either the incoming message or the fact that it has been forwarded to the customer.

An accusation that they were downloading "Jumbo Knockers - Part 3" in violation of copyright law could be considered "sensitive personal data" under the terms of the DPA; see
http://www.legislation.gov.uk/ukpga/1998/29/section/2
parts 2(f) and 2(g). If so, it has much more stringent controls on processing:
https://ico.org.uk/for-organisations/guide-to-data-protection/conditions-for-processing/

But IANAL.

Regards,

Brian.


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