Could we ban sales folk from this list please?

>>> On 10/12/2015 at 13:58, in message
<[email protected]>, "Graham L.
Stewart"
<[email protected]> wrote:
> You are also forgetting they were Tweeting exact mitigations and
giving the 
> attackers their mitigation steps for a while, prolonging the attack.
I 
> understand you are from a Uni and are grateful to have had your
service 
> restored but you should look carefully at if you have just ‘bought
the bull’?
> 
> Your point regarding DDoS testing and Arbour goes to show you don’t
fully 
> understand the product or methods used to mitigate as these are
testable and 
> should be on a regular basis. Remember as network operators we
actually have 
> a responsibility to use industry best practise otherwise there is a
question 
> of liability that arrises regardless of terms and conditions (bet you
didn’t 
> know that).
> 
> Arbour is applied at various points in a network and would protect a
whole 
> network IE Janets not just individual sites, this would be for the
good of 
> the network. Also your comments regarding DDoS testing, although you
can’t 
> test against a real world DDoS you can test monthly mitigation
techniques. We 
> do this regularly after forming our mitigation plan a few months ago.
What 
> this does is ensure you RTBH services from Tier 1/2’s work and are
accessible 
> and gives you the opportunity to remind upstreams you may rely on for
this 
> that the service has stopped functioning so you know before you need
it. You 
> can then also select a small set of your IP space and launch attacks
and 
> exploits from rented servers, AWS, Azure etc just to name a few and
test your 
> mitigation for various types of attack. Pair that with reading up on
emerging 
> attack vectors and you will be able to produce a pretty good test
plan. You 
> should then run a test emergency almost like a fire drill on a quiet
day of 
> over a holiday period.
> 
> What you have to realise is DDoS is an attack on the increase daily I
hear 
> of more and more networks being attacked this way (well mostly
customers of 
> networks). To wait until you are attacked to work out your mitigation
methods 
> don’t work or tweeting mitigation steps may alert the attacker /
attackers to 
> the steps you are taking is not acceptable as an operator. You should
be one 
> step ahead of the attackers not 10 paces behind.
> 
> 
> 
> Graham
> 
> 
> 
> On 10/12/2015, 13:01, "Scott Armitage" <[email protected]>
wrote:
> 
> >
> >> On 10 Dec 2015, at 12:48, Graham L. Stewart
<[email protected]> 
> wrote:
> >> 
> >> If they were releasing information to the wider community I
wouldn’t have 
> to speculate …………
> >> 
> >> 
> >
> >
> >I agree Jisc have left a void which has been filled with rumour and

> speculation (to the point the Express are claiming some ISIS
terrorist attack 
> is behind everything).  However, it is not unusual for any company to
be less 
> than forthcoming with information regarding network operation
(particularly 
> security related).  I expect once the froth has died down there will
be a 
> Networkshop presentation and/or UKNOF presentation about the events
of this 
> week.
> >
> >
> >> 
> >> 
> >> On 10/12/2015, 12:34, "Scott Armitage" <[email protected]>
wrote:
> >> 
> >>> 
> >>>> On 10 Dec 2015, at 12:06, Graham L. Stewart
<[email protected]> 
> wrote:
> >>>> 
> >>>> Got to say though if you have a sustained DDoS you can’t
mitigate in over 
> 24 hours you should probably have bought in to Arbour or similar a
while ago. 
> Everyone is being very nice around the situation but its really not 
> acceptable to have had the downtime. I know my commercial customers
wouldn’t 
> accept that. I know of networks able to mitigate even large DDoS
attacks in 
> an hour. Sounds like they didn’t have a plan or if they did it
wasn’t tested 
> well.
> >>>> 
> >>> 
> >>> 
> >>> Sounds like you are taking guesses about how Jisc are dealing
with the 
> situation.  The network guys at Jisc are very professional and know
how to 
> operate networks.  Jisc have been keeping their customers (i.e.
Universities) 
> informed and gave an explanation of the events of Tuesday but asked
that 
> information isn’t more widely distributed (which we are
respecting).  Other 
> than for a short period (a few hours on Tuesday) there has been very
little 
> disruption.  In my personal opinion the service we as University
receive from 
> Jisc (in terms of Internet provision) is exemplary and I doubt a
commercial 
> offering could compete.  Universities are free to go to the market
and get 
> commercial provision if they want but I don’t think any do (other
than for 
> non-academic related activities).
> >>> 
> >>> (Note: These are personal views)
> >>> 
> >>> Regards
> >>> 
> >>> 
> >>> Scott Armitage
> >>> 
> >

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