On 21 Sep 2017, at 5:28 pm, Catalin Dominte <[email protected]> wrote:
> My question is, should I report this incident to Telehouse? > Am I being to paranoid for thinking that Telehouse West could have burned > calmly for 15 minutes or more before anyone would have not anything? > Is it ok for onsite engineers to be sitting at their computers with ear > phones on and no visual alarms on their NOC screens? IMO… 1. Yes. 2. This sounds somewhat “lacking”. 3. And even more lacking. In another facility I used, there was an inadvertent release of the fire suppression system during maintenance (due to a fault with the fire suppression system). Thankfully I was not on site. I did however, ask, having never been briefed on any of this in quite some considerable time using this facility, what the process is, is there a warning before it releases, what happens. I understand this can be somewhat loud. I complained to my account manager about this, in respect of H&S angle, who said he would get back to me. Of course I never heard anything more because the trend is that the big service providers don’t seem to give a f... these days. Maybe there has to be a serious incident before DC H&S is taken more seriously. -Paul-
