Hi all,

Any Unifi AP experts out there? Been through hoops with 4Gon and their
premium support. Been through all the ubnt forums and email support.
Done a new VM and Controller install via backup conf. 4Gon suggest
5GHz APs, but hard to convince them.

This is a small charity install of 5 x 2.4Ghz APs and 3 x 2.4 Ghz
AP-LR that are working for Android, Windows and Macs. These *have
been* working fine for iPhones and iPads.

Symptom Summary

iPhone / iPad iOS 12
* Will not load youtube and timeout
* Loading a website via Safari will timeout
* Facebook and Whatsapp work fine
* Will not connect to download update from Apple

Both have been taken off site and work fine via other Wi-Fi
deployments. It sounds like DNS almost with the Facebook/WhatApps.
I've seen the "prompting for password all the time", but it's not
that. They associate OK. We supply the routers, switches and FTTC.

Happy to pay for some support.

Thanks,
Gavin.

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