What firmware level ? On Tue, 17 Sep 2019 at 16:05, Gavin Henry <[email protected]> wrote:
> Hi all, > > Any Unifi AP experts out there? Been through hoops with 4Gon and their > premium support. Been through all the ubnt forums and email support. > Done a new VM and Controller install via backup conf. 4Gon suggest > 5GHz APs, but hard to convince them. > > This is a small charity install of 5 x 2.4Ghz APs and 3 x 2.4 Ghz > AP-LR that are working for Android, Windows and Macs. These *have > been* working fine for iPhones and iPads. > > Symptom Summary > > iPhone / iPad iOS 12 > * Will not load youtube and timeout > * Loading a website via Safari will timeout > * Facebook and Whatsapp work fine > * Will not connect to download update from Apple > > Both have been taken off site and work fine via other Wi-Fi > deployments. It sounds like DNS almost with the Facebook/WhatApps. > I've seen the "prompting for password all the time", but it's not > that. They associate OK. We supply the routers, switches and FTTC. > > Happy to pay for some support. > > Thanks, > Gavin. > > -- -- Martin Hepworth, CISSP Oxford, UK
