Hi all,

Does anyone have any objections to me putting a banner at the top of
the spreadsheet, stating words to the effect of "these contact details
are for priority 1 / severity 1 issues only".

In my head, that is clearly what we are all volunteering for, because
we've also got our own networks and lives to support, but we haven't
actually explicitly said that in this thread. it would be good to
clarify it. Are people offering to help with S4/P4 intermittent
Instagram connectivity or just when connectivity is completely down?

If this varies by person/company, and some people are happy to help
with more than S1/P1 issues, then it can be an extra column and people
can put their individual support levels?

Cheers,
James.

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