> > On Tue Aug 18, 2020 at 09:05:15AM +0100, Paul Bone wrote: > > > Is there anyone from TTB who can confirm the likely resolution time? And > > > also does sound a bit suspiciously like equipment only running off one > > > power rail.
Latest update from TTB: The impact on TalkTalk equipment is minimal, the outage is being driven by customers equipment located in Harbour Exchange (8/9 Hex) being down due to loss of power. Some customers on the LTS platform are down due to partner equipment being out of service. These are customers without resilience, traffic has rerouted for those with resilience. Its been identified that we have lost collector nodes to core links in Norwich, Colchester, Salisbury, Exeter, Oxford & Guildford. This is a loss of resilience across our core, no customer impact and no risk of congestion. Its been observed that approximately 12k E-Access circuits down. TalkTalk equipment is upm however we are not receiving any light from impacted partners equipment. The only TalkTalk equipment impacted is a TalkTalk switch in HEX, on the TUK Network. NOC are currently carrying out an impact assessment to understand the partners and customers services affected. Simon
