John P Bourke wrote on 31/01/2021 21:21:
What happens now hen you want to send kit or spares to your installations in the EU ?

There is paperwork.  Do you have to pay VAT ?

What if you bring it back for repair ?

I guess you just buy in the EU ?

Moving equipment across customs barriers is a thundering headache and can be surprisingly expensive. If this is something you need to do on anything other than a very occasional basis, you should think about getting professional advice from a shipping agent about what to expect. I don't know enough about the exact details of the UK/EU trade deal to know what exact pitfalls are there, but every one of the EU <-> not-EU shipments that have passed my desk over the last 5 years have caused inordinate headwreck of one form or another - delays, expense, paperwork - and in most cases, all three.

There are various options for purchasing kit:

0. buy in UK, ship to EU and handle the awful, awful pain yourself
1. use a VAR in UK who can fulfil orders in EU from UK
1.1. use a VAR in UK who has an EU operating company and can fulfil orders in EU from EU
2. use a VAR in EU, and pay from UK
3. set up a local operating company in EU and handle everything from there

If you have reasonable volume requirements and a tangible EU business ops split, option 3 has a good deal of merit associated with it, but it requires business changes and buy-in from higher-ups. In other words, it's a business strategy change rather than an operational change in procurement practice. If you have not-insubstantial business operations in the EU, it's likely that this would be the best long term option.

Probably you need to bin the idea of return-to-uk for repair, unless you're ok with the idea of regularly applying power drills to your cranium and stabbing out your eyes with rusty forks. Not judging, btw - some people do this for a living.

Nick

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