I believe they use Neustar. However, I hear the correct way to get these issues resolved is for the user to follow the guidance at the URL they get:
https://www.bbc.co.uk/iplayer/help/questions/playback-issues/outside-uk-message At the very bottom (which is reasonably hidden...) is a web form. On Mon, 30 Oct 2023 at 12:44, Danny Vernals <[email protected]> wrote: > Morning all, > > Does anyone know which IP Geo-location service the BBC uses? > > Maxmind and the usual suspects[1] look fine, but we're seeing issues > across much of our IP space. > > What would be even better would be a tech contact at the beeb I could > discuss this further with. > > Cheers! > > Danny > > [1] https://thebrotherswisp.com/index.php/geo-and-vpn/ >
