Vangel-

Thanks for the excellent suggestions.  We definitely hope to harness the
power of the uPortal community to accomplish these goals.

-Jonathan

On Sat, May 15, 2010 at 5:45 PM, Vangel V. Ajanovski <[email protected]>wrote:

>  On 05/13/2010 06:50 PM, Eric Dalquist wrote:
>
> uPortal experts within the community would fill in those placeholders with
> the appropriate content. Our hope with this approach is that the core
> uPortal development team can then better focus its documentation efforts on
> filling in the information that they are best at while relying on another
> person or group to help in the area outside of their expertise, structuring
> and organizing the manual content.
>
> From a deployers view, I think that I should tell that with uPortal 3
> manual everything looks better and more clear and better organized than the
> case was in 2004-5 when I first started with it. So it definitely seems it
> is going in a better direction. But the wiki space is (looks) the same, with
> many documents that noone knows if they are relevant or not.
>
> So, I have a small suggestion for a possible way to do better, no matter
> who will do it.
> Supposedly uPortal has a pretty large university community. So, involve the
> community. More!
> Start by sending this message on the users list (I have not seen it there).
>
> The manual is a good start for someone who is just ... starting. And I
> think that as it is, that's good enough to get arround to start with the
> quickstart, configure basic things like authentication, database, or start
> from source up to a basic portal. But really, really good documention set
> for things that are a bit more special is lacking. In the previous years I
> have scooped information from powerpoint slides, blogs, mailing lists and
> scattered wiki pages. Wiki pages seemed least helpful because it was never
> clear for which version of uPortal were they intended and in which version
> they indeed worked. That was not good and should be addressed.
>
> So, I think that a good start for doing that is to start from scratch with
> the wiki and do two main pages.
> Main page for total beginners and advanced main page for advanced users who
> were finally able to start it all up, worked with it a bit and want to
> customize something special.
>
> The page for total beginners should have clear links with big letters to
> separate administrator and user guides.
>
> The advanced page should have a map or an index of all the possible topics
> or all possible features of uPortal. But I really mean all the possible and
> not just the ones that are documented. Of course this can only be done from
> scratch by developers, because they are the only who know what types of
> tricks and tips would be possible. Whan kind of customizations would be
> possible, etc...
>
> Then, it should be left to the whole community and not just the developers
> to write it and fill it with information. Do it the classical Wiki way.
>
> The next step would be to invite the whole community to fill in the pages
> behind bullets. By "fill in" I mean either put a few notes as to where to
> look for information, or just a comment that if this is not documented or
> not clear - one should ask on the mailing list, or try to document how one
> has achieved that. I really think that if you constantly invite and ask the
> community for help, the whole thing will start and once it is started, the
> community will rise.
>
> By constant invites, I mean inviting (with big letters) on the site on
> every page and also with messages sent to users on the mailing lists
> regularly. How? Well take a practice that whener someone asks a question and
> this question was solver, one should invite this person to try to fill a
> document on the wiki what has he done, or what was wrong on the wiki or what
> was misplaced etc.
> The clue is to get everyone motivated to share the information they know.
>
> Then the role of the otherwise too busy developers would be just to just
> sometimes click "Agree" on the written docs (and thereby endorse them as
> official document) or modify bits and pieces or put just a note that this
> definitely works on uPortal x.x.x.
>
> This way the one(s) responsible for the content organization will be
> required to just monitor the mailing lists for possible new features or
> topics that are worth documenting, monitor for spam and abuse, and from time
> to time send out motivational emails why documenting things is good.
>
> I would apply for this, I will be doing transition to 3.x this summer and I
> will have to document everything I do. So if I have to document it anyway,
> why wouldn't I document it in public... right?
> I think this approach could work if everyone that did something useful or
> special would share the documentation.
>
> I don't think I have the right knowledge to start and organize the whole
> effort, but I am willing to help and share what I can.
>
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