Hospital emergency doctors bail out
Overcrowding at Charles LeMoyne on South Shore leads to service disruption

CHARLIE FIDELMAN, The Gazette
Published: Friday, February 16, 2007 
Last month, the trauma team at Charles LeMoyne Hospital resigned. Yesterday, 
the emergency room doctors walked off the job.
Overcrowding is blocking physicians' access to examination rooms at the 
emergency department, said Bruno Baril, ER chief at the Longueuil hospital.

Charles LeMoyne has congestion problems common to other Quebec hospitals. It 
has the second highest ER volume in the province, with 69,000 patients 
annually. But instead of shunting patients on stretchers to another holding 
area while they wait for beds, Charles LeMoyne's gurneyed patients are 
occupying ER examining rooms, Baril said.

Doctors are tripping over stretchers "parked" in cubicles meant for emergency 
care. "We simply can't work," Baril said.
Despite a 39-stretcher capacity, occupancy rose to 69 patients yesterday 
morning. Seven of 12 cubicles were busy - jammed with stretchers. Baril sent 
three of four physicians home because they were unable to work. "It's better 
than drinking coffee in the cafeteria," he said. He said he will continue to 
limit staffing to one doctor instead of four until the ER overcrowding subsides.
The beleaguered South Shore hospital has yet to fix its fragile trauma unit 
after seven surgeons resigned last month in protest against what they called a 
lack of resources.

The trauma unit resignations have put more pressure on the ER department, Baril 
said.
Calling the ER situation "deplorable" and "indefensible," the provincial Health 
Department has asked the local health agency and the Quebec College of 
Physicians to intervene. Isabelle Merizzi, an aide to Health Minister Philippe 
Couillard, said government officials are worried about gaps in patient care and 
are watching the situation closely.

This week's snowstorm caused many road accidents and brought 15 additional 
ambulances to the hospital's ER, Merizzi said. "We're investigating what 
happened. But this is no way to behave. You can't just slam the door like 
that," she said.
But Baril said his department's 25 physicians and 200 nurses have been fighting 
against systemic overcrowding for years.
Frustration peaked last summer when ER occupancy topped 145 per cent. Following 
much lobbying, the hospital's board of directors signed an agreement last month 
to accommodate no more than 49 stretchers in the ER - 10 above its official 
capacity.
"In reality, not only does chaos persist but nothing has been done to change 
the situation," Baril said. "We're forced to send the doctors home."

Luc Boileau, executive director of the Monteregie Health and Social Services 
Agency, said he's asked the doctors to return to work despite "a kind of 
dysfunction" between the ER department and the rest of the hospital.
"We're very concerned," Boileau said. "We're taking it very seriously.
"We understand what the doctors are going though, but this is not the way 
things should be handled. The hospital is under a lot of pressure and it's 
tough." One option is to delay surgeries scheduled for next week so patients 
now on stretchers can be admitted to the hospital, he said.

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© The Gazette (Montreal) 2007

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