*HI*

*Please have a look at the job description and let me know if you are
comfortable.*


*Please e-mail me on **[email protected]* <[email protected]>


<[email protected]>

*Need visa copy before submital.*


*Job Title: Change release management*

*Location: DETROIT, MI*

*Duration: 6 to  12 months*


*Essential Skills:*
Current processes in scope include Incident Management, Problem Management,
Service Catalog, Request fulfillment, Configuration Management Database
(CMDB). Release 2 focuses on the implementation of Change Management
Process and tool implementation (Service Now Change Module).


* Desirable Skills *• ICT Stakeholder Analysis for CHMA/EZ/SAP/EUS: conduct
Stakeholders interviews, analyze the results and define the action plan
• Organizational Change Impact Assessment: Identify the impact magnitude in
the ICT Areas (work with SPOCS to do it)
• Job roles and profiling: Map the actual ICT roles (HR roles) on CHMA
process Roles
• Job Role Impact Analysis: Start / Stop / Continue – collect necessary
information/input an make the documents
• *ITIL *Users data gathering: collect the whole list of *ITIL *users in
scope
• *ITIL *Users/ Job Roles mapping: map *ITIL *users with process job roles
• Training Strategy definition: cooperate to define training strategy
• Training Catalog definition: give suggestions for training strategy, if
required
• Job Aids and quick reference guide: collect needed information and make
the documents
• Help with training document, if required
• Training document translation, if needed
• Detailed Training Plan definition: collect all impacted users, create
classes, schedule them, identify which type of training people need to
perform and put them in the right classes
• Send Training invitation
• Prepare signature paper, feedback sheet, set up knowledge test
• Send UAT invitation, prepare signature paper for UAT
• Update Communication plan: regional and global version
• Define and maintain communication strategy
• Define global and regional contents for communications
• Create Project newsletter, send it out
• Create other contents for communications
• Change Readiness Assessment: set up questionnaire and perform Runs,
analyze results
• Prepare and send End Users and* ITIL *users communication





*Nikhil Gupta*

Technical Recruiter

Email:*[email protected] <[email protected]>*

Phone: 609-897-9670 x 2188

Fax: 609-228-5522

Address: 38 Washington Road, Princeton Jn, NJ 08550

Linked in:- https://www.linkedin.com/pub/us-technical-recruiter/91/373/a46



*Please also Share your hot list with me [email protected]
<[email protected]>*

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