Hello,

Hope you are doing well!

 

This is Arjun Shah from Savvy Technology Solutions LLC and I am recruiting 
on behalf of our client in TEXAS. Please send me your available candidates 
resume on arjun.s...@savvytech.us

 

Role: Network Engineer

Duration: 22 (Months)

Location: Austin TX 78741

 

*** Local Candidates Only (TEXAS) *** 

 

Job Description:  Performs highly advanced technical telecommunications work 
for the Office of the Attorney General (OAG) Child Support (CS) Information 
Technology Department.  Work involves performing and coordinating planning, 
design, maintenance, configuration, and reliable operation of CSD 
telecommunication 
and data systems. Mentors, trains and reviews the work of others.  

 

Requirements            Minimum Skills Requirement in years

Years  Skills/Experience

8         Plans, coordinates and performs design, operation and support 
activities 
of agency telecommunications and data systems, including but not limited to: 
telecommunication operations, voice/data networks, Call Center routing, 
outbound 
notification and Interactive Voice Response (IVR) systems

8         Performs project management and systems administration for statewide 
telecommunication systems, including all Texas county locations

8         Plans, coordinates and develops design and support activities for 
all telecommunications systems enhancements, upgrades, and implementations

8         Provides input and expertise in the development of third party vendor 
services contracts to support the Child Support statewide network.

8         Develops and analyzes telecommunications management reports to inform 
and support customers and inform management as requested

5         Reviews, develops, implements and evaluates policies, processes and 
procedures related to telecommunication and network projects

5         Researches available products, solutions, and emerging technologies 
and participates in efforts to review products and secure solutions; 
Investigates, 
recommends and implements new technologies, security enhancements and purchases

5         Experience in system administration, telecommunications design and 
development, performing advanced and complex trouble-shooting and resolving 
problems related to networks, WANs/LANs or WAN/Telecommunication installation 
and support

3         Mentors, trains and provides knowledge transfer to FTE staff in area 
of expertise

3         Skill in effective verbal and written communication with all levels 
of customers/users within an organization

3         Skill in giving and following technical instructions

3         Skill in planning and organizing work to meet deadlines, goals and 
complete multiple assignments without compromising accuracy

3         Knowledge of cause and effect when making network changes.

1         Skill in exercising sound judgment and effective decision making

1         Ability to learn new technologies and concepts quickly

1         Ability to provide excellent customer service

 

Preferred skill requirements in years

Years  Skills/Experience

4         Bachelor’s degree from an accredited four-year college or university 
in MIS, Computer Science, Mathematics, Engineering or related field of study

4         Experience with Cisco Unified Communications platforms and design

4         Experience with Edify/Convergys IVR’s and Outbound dialing solutions.

4         Experience with Calabrio Call Recording software.

1         Texas Child Support Program

 

 

 

Thanks,

Arjun
Savvy Technology Solution LLC.
arjun.s...@savvytech.us
512-766-5244 

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