*Job Description – MES Support*
* *
Role *Level 2 Support executive*
Required Technical Skill Set *Manufacturing Domain Exposure , C#,
ASP.Net, Oracle / SQL, Java Script*
No of Requirements *1*
Desired Experience Range *3-7*
Location of Requirement *Columbus IN*
* *
* *
*Desired Competencies (Technical/Behavioral Competency)*
*Must-Have*
- Exposure to Production support processes
- Experience in C#, ASP.net and Crystal Reports
- Experience in Oracle 10 G / SQL 2005
- Experience in JavaScript, XML
- Manufacturing Domain Exposure
- Excellent verbal and written communication skills in English and
Chinese.
*Good-to-Have*
- Understanding of Manufacturing IT systems (ERP/MES) will be an added
advantage.
- Experience (Design, Development and Implementation) of any MES package
- Knowledge of application interfacing with ERP/ PLC/ DCS will be an
added advantage.
- Knowledge of industry standards e.g. S95, S88 etc will be highly
appreciated
* *
*Responsibility of / Expectations from the Role *
· Support and maintain existing MES Application by prioritizing,
analyzing the support tickets / issues
· Effort Estimation and Impact Analysis for Problem Report or
Change request
· Implementing fix / patch in the Development environment
· Providing support on testing of enhancement fix / hot patch in
the Simulation or the Integration environment
· Raising a Problem report for the issues raised by user if
resolution of issue needs code change
· Coordinate with APRISO for critical support on APRISO – FlexNet
Product issues (L3)
· Perform root cause analysis and remediation for repeated issues
· Collaborate with the other teams (BI, ERP, CBS IT, MQ) in order
to resolves issues when other systems are impacted or other systems are
impacting MES
· Providing resolution to users for the tickets/ issues
· Contribute in Process Improvement activities
**
*Thanks & Regards*
*A T T Y*
Manager - Recruitment
IDC Technologies, Inc.,
1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035,
Contact #: 408-457-9399 Ext: 2026 || Email: [email protected] ||
Web: www.idctechnologies.com
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