That´s really strange. I´ve never heard about such blocking in general.
And that the support is not answering is also very un-typical.
What might help is to add a dedicated ip for the on-rev account.
So the domains of the on-rev account have their own ip-address and not the main
ip all other on-rev accounts on that server have.
The dedicated ip is not very expensive. If i remember right about 39$/y.
And it is setup within hours.
> Am 18.10.2016 um 13:48 schrieb jbv <j...@souslelogo.com>:
> Hi list
> One of my clients experienced severe problems a week ago
> as they couldn't use their client/server LC app and therefore
> lost dozens of potential clients.
> After blaming the developer for the days and repeating that
> the internet connection was ok, the tech support of the isp
> finally accepted to do some more research, and finally confessed
> that they had blocked the on-rev server, but wouldn't explain
> Did anything similar happened to anyone with an on-rev account ?
> And is there anything that can be done to prevent any further
> problem like that ?
> I'm asking the list, because despite sending a couple of urgent
> support requests to on-rev at that time, nobody ever got back
> to me...
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