a firewall setting also might cause this. Many security tools have a app
control included which controls the network access of applications. It could be
that the LC app is not allowed to do any networking. Can you check with the
customer which Antivirus/Firewall software is used?
+49 5741 310000
> Am 19.05.2017 um 10:40 schrieb Tiemo Hollmann TB via use-livecode
> <email@example.com <mailto:firstname.lastname@example.org>>:
> LC6 and 8. Again and again I have customers, where my program doesn't gets
> an internet connection with standard "put URL foo into res". This happens
> only at "institutional customers" with "bigger" networks, obviously with
> proxy servers, firewalls, etc. On "private" PCs I never happen this. The
> user can setup the proxy credentials in my program, that is ok for some
> customers. At other customers my program still doesn't gets access to the
> internet and often the admin of the customer doesn't find the reason what is
> blocking my program. Usually most firewalls pop up with a request, if they
> are blocking a new program, but in these cases the firewalls keep silent, so
> it is hard to find the reason.
> Am I right, that using "put URL" is a standard http:// protocol via port
> 8080? Or is there a special port being used by LC?
> Are there any ideas from your experience, what and how to check for to find
> the blocking factor in a customer network?
> Thanks for your experiences
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